At a Glance
- Tasks: Support water infrastructure projects and build strong relationships with customers and stakeholders.
- Company: Affinity Water, a leader in the water industry with a focus on customer experience.
- Benefits: Competitive salary, learning opportunities, annual leave, and a generous pension scheme.
- Other info: Join a diverse team committed to inclusivity and personal development.
- Why this job: Kickstart your career in engineering while making a real impact in your community.
- Qualifications: Recent graduate or early career professional with strong communication and organisational skills.
The predicted salary is between 25000 - 32000 £ per year.
Are you a recent graduate, early career professional, or someone looking for a new challenge? Do you enjoy building relationships, solving problems, and seeing projects come to life? Affinity Water is looking for a Liaison Engineer (Assistant Project Manager) to join our Self‑Lay Team. This is a fantastic opportunity to develop your career within the water industry, working alongside experienced engineers and project professionals while gaining hands‑on experience managing infrastructure projects from design through to completion.
What You’ll Be Doing
- As a Liaison Engineer, you'll learn how to deliver an exceptional customer journey while supporting the delivery of new water network projects across our region.
- You'll work closely with customers, developers, self‑lay providers, contractors, and internal stakeholders to help ensure projects are delivered safely, efficiently, and to a high standard.
- You'll gain experience in:
- Supporting the delivery of water infrastructure and development projects
- Building strong relationships with customers and industry partners
- Attending sites and providing on‑the‑ground project support
- Participating in pre‑start meetings, site audits, and project inspections
- Monitoring project progress, quality standards, and health & safety compliance
- Learning project management and customer management skills from experienced colleagues
- Supporting continuous improvement initiatives across the team
What We’re Looking For
- We're looking for enthusiastic individuals with a willingness to learn and develop. This role would suit:
- A graduate seeking their first professional role
- Someone looking to transition into engineering, utilities, or project management
- An organised and proactive individual who enjoys working with people and solving problems
Essential Requirements
- Full UK Driving Licence
- Excellent verbal and written communication skills
- Strong organisational and multitasking abilities
- A commitment to safety, quality, and customer service
- A positive attitude and eagerness to learn and develop
Desirable
- Knowledge of water networks or utility infrastructure
- Understanding of CDM Regulations
- Experience working with multiple stakeholders or project delivery environments
Benefits:
- Competitive salary dependent on skills and experience
- Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
- Entry into the company annual bonus scheme.
- Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
- A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
- A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
- We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
- Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
- Access to our Wellbeing Centre with support for looking after your physical and mental health.
- Discounts at a range of retail outlets through our Tap4Perks scheme
- Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice
- Up to 4 Affinity days a year to volunteer in the community.
- Life Assurance.
Disability Confident
As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
You can find out what it’s like to work at Affinity Water through our career site Affinity Water Careers where our colleagues share their career development stories and you can get a feel for our company culture.
Liaison Engineer Customer Experience · Hatfield · employer: Affinity Water
Affinity Water is an excellent employer, offering a dynamic work culture that prioritises employee development and well-being. With a competitive salary starting from £55,000 and a range of benefits tailored to support both personal and professional growth, employees can thrive in their roles while contributing to the success of a vital service. Located in a collaborative environment, this position provides unique opportunities to make a meaningful impact on workforce management for frontline advisors.
