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- Tasks: Support HR queries and manage casework in a fast-paced environment.
- Company: Join Affinity Water's dynamic People and Culture team.
- Benefits: Competitive salary, generous leave, and wellness support.
- Other info: Opportunities for learning, development, and community volunteering.
- Why this job: Make a real impact on employee experience and culture.
- Qualifications: Experience in HR with strong communication and relationship-building skills.
The predicted salary is between 36000 - 36000 £ per year.
At Affinity Water, our People and Culture team supports a large, fast-paced operational environment where strong HR partnership is key to delivering great outcomes for our customers and colleagues. We’re looking for an experienced HR Advisor to join our Customer Experience (CX) Directorate on a 12-month fixed term contract. This is a busy, high-volume role acting as the main point of contact across a number of departments including our Contact Centre, Wholesale Development, Marketing & Communications, Processing & Complaints and Cash Collection & Management.
You’ll support managers and employees with a wide range of HR matters, helping to ensure fair, consistent, and policy-compliant decision making in a demanding and fast-moving environment.
What you’ll be doing:
- Acting as the first point of contact for HR queries across a large, busy directorate
- Providing advice on performance, absence, employee relations, and HR policies
- Managing HR casework and escalating complex issues where appropriate
- Supporting sickness absence, capability, and performance processes
- Coaching managers to handle people issues confidently and effectively
- Supporting HR reporting, payroll deadlines, and wider HR initiatives
- Building strong relationships quickly across multiple teams
- Promoting a fair, consistent, high-performance culture
What we’re looking for:
- Experience in an HR Advisor or similar role with strong employment law knowledge
- Ability to manage a high-volume, fast-paced workload with competing priorities
- Confident in triaging requests, prioritising, and pushing back when needed
- Strong relationship-building and communication skills
- Experience in employee relations, absence, and performance management
- Experience with HR systems such as Oracle (desirable)
Closing Date: 29th May
Salary: from £36,000 dependant on skills and experience
Learning and development opportunities, including mentoring and a range of formal courses and open learning resources. Entry into the company annual bonus scheme. Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days. A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them. A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%). We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave. Menopause policy and Reasonable Adjustment policy to help everyone perform at their best. Access to our Wellbeing Centre with support for looking after your physical and mental health. Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme. Up to 4 Affinity days a year to volunteer in the community. Life Assurance.
As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
Human Resources Advisor in Hatfield employer: Affinity Water
Contact Detail:
Affinity Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Advisor in Hatfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Affinity Water on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you’d handle performance issues or employee relations. We want to show that we can think on our feet in a fast-paced environment!
✨Tip Number 3
Show off your relationship-building skills! During interviews, share examples of how we’ve successfully collaborated with different teams. This will highlight our ability to thrive in a busy directorate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Human Resources Advisor in Hatfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight your experience in managing HR queries and your knowledge of employment law. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since this role involves building relationships across multiple teams, it's crucial to showcase your communication skills. Use examples from your past experiences where you effectively communicated with managers and employees.
Be Clear and Concise: When writing your application, keep it clear and concise. We appreciate straightforwardness, especially in a fast-paced environment like ours. Make sure every word counts!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Affinity Water
✨Know Your HR Stuff
Make sure you brush up on your employment law knowledge and HR policies. Being able to discuss these confidently will show that you're not just familiar with the basics, but that you can handle complex HR matters effectively.
✨Showcase Your Relationship-Building Skills
Since this role involves working across multiple departments, be prepared to share examples of how you've built strong relationships in previous roles. Highlight your communication skills and how they’ve helped you manage HR queries successfully.
✨Prepare for High-Volume Scenarios
Think about times when you've managed a busy workload with competing priorities. Be ready to discuss your strategies for triaging requests and pushing back when necessary, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Your Coaching Experience
As you'll be coaching managers on handling people issues, come prepared with examples of how you've successfully coached others in the past. This will show that you can empower others to make fair and consistent decisions.