At a Glance
- Tasks: Create fresh meals and provide excellent customer service in a vibrant catering environment.
- Company: Join Affinity Water, a company dedicated to employee well-being and community impact.
- Benefits: Enjoy competitive salary, generous leave, and a supportive work culture with development opportunities.
- Other info: Flexible hours, community volunteering days, and a commitment to diversity and inclusion.
- Why this job: Make a real difference by fuelling employees and delighting guests with delicious food.
- Qualifications: Level 3 Catering Food Safety and great customer service skills required.
The predicted salary is between 27500 - 27500 £ per year.
Affinity Water has a new job opportunity available as a Catering Assistant at our Hatfield Hub.
The Role: As a Catering Assistant you will be providing a vital service in creating fresh, daily meals that fuel our employees and delight the external organisations who use our facilities. Your service will make a real difference to their well-being every day.
What you'll be doing:
- Undertaking general catering duties.
- Checking quality and troubleshooting issues as they arise.
- Maintaining high standards of customer service.
- Preparation and provision of a range of meals and light snacks including a breakfast and lunchtime counter service and barrister style coffee.
- Preparation of in-house hospitality for meetings and events.
- Preparation and provision of the lunchtime deli bar for sandwiches and salads, ensuring optimum and flexible use of resources at all times.
- Compliance with all Health, Safety and Well-being working practices and procedures.
- Ensuring there is always a high standard of cleanliness and hygiene maintained within the Bistro, including undertaking deep cleaning duties as required.
- Promoting and maintaining a high standard of hygiene in accordance with the Food Hygiene Legislation.
What you'll need:
- Successfully completed level 3 in Catering Food Safety.
- Previous experience of working in a similar environment.
- Excellent customer service skills.
Advert Closing Date: 7th July 2026
Benefits:
- Salary: £27,500 (dependant on skills and experience).
- Hours of Work: Monday (7:00am - 2:00pm) & Tuesday - Friday (7:00am - 3:00pm).
- Learning and development opportunities, including mentoring and a range of formal courses and open learning resources.
- Entry into the company annual bonus scheme.
- Annual leave from 23-27 rising with length of service, and the option to purchase up to 5 extra days.
- A ‘Celebration Day’ in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them.
- A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%).
- We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave.
- Menopause policy and Reasonable Adjustment policy to help everyone perform at their best.
- Access to our Wellbeing Centre with support for looking after your physical and mental health.
- Discounts at a Range of Retail Outlets through our Tap4Perks scheme.
- Discounts on Dental and Medical Insurance through our Tap4Perks scheme through salary sacrifice.
- Up to 4 Affinity days a year to volunteer in the community.
- Life Assurance.
Disability Confident: As a Disability Confident employer, we’re committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
Catering Assistant - Hatfield employer: Affinity Water
Affinity Water is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. As a Catering Assistant at our Hatfield Hub, you will enjoy competitive benefits, including generous annual leave, a double match pension scheme, and access to a Wellbeing Centre, all while contributing to a meaningful service that enhances the daily lives of our employees and visitors. With a commitment to diversity and inclusion, we provide ample opportunities for personal growth and community engagement, making Affinity Water a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant - Hatfield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Affinity Water. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Affinity Water
Don't be shy about reaching out to Affinity Water directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering Assistant - Hatfield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Affinity Water and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Affinity Water
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
