Affinity Water is seeking a Customer Service Technician to join its field-based team managing the below-ground network and ensuring water quality and customer service standards are met. You will investigate enquiries, support network maintenance, plan and execute isolations, and work with regulatory and company standards while delivering a high-quality customer experience.
A full UK driving licence is required to travel between sites; the role offers a base salary of Β£41,462 plus flex allowance
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Field Water Network Technician & Customer Experience employer: Affinity Water
Affinity Water is an excellent employer that prioritises employee well-being and professional growth, offering a supportive work culture where team members can thrive. With a range of benefits including generous leave policies, a double match pension scheme, and access to a Wellbeing Centre, employees are encouraged to maintain a healthy work-life balance while contributing to meaningful projects in the community. Located in a dynamic environment, this role provides opportunities for personal development and the chance to make a positive impact within the team and beyond.