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- Tasks: Support HR queries and manage casework in a fast-paced environment.
- Company: Affinity Water, dedicated to a diverse and inclusive workplace.
- Benefits: Competitive salary, generous leave, and extensive learning opportunities.
- Other info: Join a supportive team with excellent career growth potential.
- Why this job: Make a real impact on employee experience and culture.
- Qualifications: Experience in HR with strong communication and relationship-building skills.
The predicted salary is between 36000 - 36000 £ per year.
At Affinity Water, our People and Culture team supports a large, fast-paced operational environment where strong HR partnership is key to delivering great outcomes for our customers and colleagues. We are looking for an experienced HR Advisor to join our Customer Experience (CX) Directorate on a 12-month fixed term contract. This is a busy, high-volume role acting as the main point of contact across a number of departments including our Contact Centre, Wholesale Development, Marketing Communications, Processing Complaints and Cash Collection Management.
You will support managers and employees with a wide range of HR matters, helping to ensure fair, consistent, and policy-compliant decision making in a demanding and fast-moving environment.
What you will be doing:
- Acting as the first point of contact for HR queries across a large, busy directorate
- Providing advice on performance, absence, employee relations, and HR policies
- Managing HR casework and escalating complex issues where appropriate
- Supporting sickness absence, capability, and performance processes
- Coaching managers to handle people issues confidently and effectively
- Supporting HR reporting, payroll deadlines, and wider HR initiatives
- Building strong relationships quickly across multiple teams
- Promoting a fair, consistent, high-performance culture
What we are looking for:
- Experience in an HR Advisor or similar role with strong employment law knowledge
- Ability to manage a high-volume, fast-paced workload with competing priorities
- Confident in triaging requests, prioritising, and pushing back when needed
- Strong relationship-building and communication skills
- Experience in employee relations, absence, and performance management
- CIPD Level 5 (desirable)
- Experience with HR systems such as Oracle (desirable)
Benefits:
- Salary from £36,000 dependant on skills and experience
- Learning and development opportunities, including mentoring and a range of formal courses and open learning resources
- Entry into the company annual bonus scheme
- Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days
- A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them
- A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
- We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave
- Menopause policy and Reasonable Adjustment policy to help everyone perform at their best
- Access to our Wellbeing Centre with support for looking after your physical and mental health
- Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme
- Up to 4 Affinity days a year to volunteer in the community
- Life Assurance
As a Disability Confident employer, we are committed to offering interviews to disabled candidates who meet the essential criteria and opt in on the application form. Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
HR Advisor employer: Affinity Water Limited
Contact Detail:
Affinity Water Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor
✨Tip Number 1
Network like a pro! Reach out to current employees at Affinity Water on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you'd handle performance issues or employee relations. We want you to show off your problem-solving skills and knowledge of employment law!
✨Tip Number 3
Practice your communication skills! Since this role involves building relationships across teams, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Affinity Water team. Let’s make it happen!
We think you need these skills to ace HR Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight your experience in managing HR queries and your knowledge of employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our People and Culture team. Keep it engaging and relevant to the job description.
Showcase Your Relationship-Building Skills: Since this role involves building strong relationships across multiple teams, make sure to include examples of how you've successfully done this in the past. We love seeing those communication skills in action!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Affinity Water Limited
✨Know Your HR Stuff
Make sure you brush up on your employment law knowledge and HR policies. Being able to confidently discuss these topics will show that you're not just familiar with the basics, but that you can handle complex HR queries effectively.
✨Showcase Your Relationship-Building Skills
Since this role involves working across multiple departments, be prepared to share examples of how you've built strong relationships in previous roles. Highlight your communication skills and how you've successfully navigated different team dynamics.
✨Prepare for High-Volume Scenarios
Think about times when you've managed a busy workload with competing priorities. Be ready to discuss your strategies for triaging requests and how you ensure that nothing falls through the cracks, especially in a fast-paced environment.
✨Demonstrate Coaching Experience
As you'll be coaching managers on handling people issues, come prepared with examples of how you've supported others in similar situations. This will show that you can empower others while promoting a fair and high-performance culture.