At a Glance
- Tasks: Support HR queries and promote a high-performance culture across various departments.
- Company: Affinity Water, a dynamic company focused on people and culture.
- Benefits: Competitive salary, generous leave, learning opportunities, and a double match pension scheme.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Join a fast-paced environment and make a real impact on employee experience.
- Qualifications: Experience in HR with strong communication and relationship-building skills.
The predicted salary is between 36000 - 36000 € per year.
At Affinity Water, our People and Culture team supports a large, fast-paced operational environment where strong HR partnership is key to delivering great outcomes for our customers and colleagues. We are looking for an experienced HR Advisor to join our Customer Experience (CX) Directorate on a 12-month fixed term contract. This is a busy, high-volume role acting as the main point of contact across a number of departments including our Contact Centre, Wholesale Development, Marketing & Communications, Processing & Complaints and Cash Collection & Management.
You will support managers and employees with a wide range of HR matters, helping to ensure fair, consistent, and policy-compliant decision making in a demanding and fast-moving environment.
What you will be doing:
- Acting as the first point of contact for HR queries across a large, busy directorate
- Providing advice on performance, absence, employee relations, and HR policies
- Managing HR casework and escalating complex issues where appropriate
- Supporting sickness absence, capability, and performance processes
- Coaching managers to handle people issues confidently and effectively
- Supporting HR reporting, payroll deadlines, and wider HR initiatives
- Building strong relationships quickly across multiple teams
- Promoting a fair, consistent, high-performance culture
What we are looking for:
- Experience in an HR Advisor or similar role with strong employment law knowledge
- Ability to manage a high-volume, fast-paced workload with competing priorities
- Confident in triaging requests, prioritising, and pushing back when needed
- Strong relationship-building and communication skills
- Experience in employee relations, absence, and performance management
- CIPD Level 5 (desirable)
- Experience with HR systems such as Oracle (desirable)
Benefits:
- Salary from £36,000 dependant on skills and experience
- Learning and development opportunities, including mentoring and a range of formal courses and open learning resources
- Entry into the company annual bonus scheme
- Annual leave from 26-30 rising with length of service, and the option to purchase up to 5 extra days
- A Celebration Day in addition to public holidays that people can use to celebrate a religious festival or other occasion that is important to them
- A generous 'double match pension scheme' that doubles the contributions you make (company contribution capped at 12%)
- We offer a range of family benefits including enhanced Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave and up to 5 full or 10 half days of paid Carers Leave
- Menopause policy and Reasonable Adjustment policy to help everyone perform at their best
- Access to our Wellbeing Centre with support for looking after your physical and mental health
- Discounts at a Range of Retail Outlets and on Dental and Medical Insurance through our Tap4Perks scheme
- Up to 4 Affinity days a year to volunteer in the community
- Life Assurance
Affinity Water recognises the benefits of greater diversity in our workforce to better reflect the communities we serve. We are committed to building a more inclusive culture where every member of our workforce can thrive.
HR Advisor in Hatfield employer: Affinity Water Limited
Affinity Water is an exceptional employer that prioritises the growth and well-being of its employees within a dynamic and supportive work environment. With a strong focus on learning and development, generous benefits including a double match pension scheme, and a commitment to diversity and inclusion, employees can thrive while making a meaningful impact in the community. The company's culture promotes collaboration and high performance, making it an ideal place for HR professionals looking to advance their careers.
StudySmarter Expert Advice🤫
We think this is how you could land HR Advisor in Hatfield
✨Tip Number 1
Network like a pro! Reach out to current employees at Affinity Water on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you'd handle performance issues or employee relations. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your relationship-building skills during the interview. Share examples of how you've successfully collaborated with different teams. This role is all about connecting with others, so let that shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Affinity Water team.
We think you need these skills to ace HR Advisor in Hatfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Advisor role. Highlight your experience in managing HR queries and your knowledge of employment law. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our People and Culture team. Keep it engaging and relevant to the job description.
Showcase Your Relationship-Building Skills:Since building strong relationships is key in this role, make sure to include examples of how you've successfully collaborated with teams in the past. We love seeing those communication skills in action!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Affinity Water Limited
✨Know Your HR Stuff
Make sure you brush up on your employment law knowledge and HR policies. Being able to confidently discuss these topics will show that you're not just familiar with the basics, but that you can handle complex HR matters effectively.
✨Showcase Your Relationship-Building Skills
Since this role involves working across multiple departments, be prepared to share examples of how you've built strong relationships in previous roles. Highlight your communication skills and how you've successfully navigated different team dynamics.
✨Prepare for High-Volume Scenarios
Think about times when you've managed a busy workload with competing priorities. Be ready to discuss your strategies for triaging requests and pushing back when necessary, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the specific challenges the People and Culture team is currently facing or how they measure success in this role. This shows your genuine interest and helps you understand if it's the right fit for you.
