At a Glance
- Tasks: Lead performance framework and turn data into actionable insights for better services.
- Company: Affinity Trust, a values-led organisation focused on improving lives.
- Benefits: Competitive salary, hybrid working, and a chance to make a real impact.
- Other info: Join a diverse team committed to inclusion and personal growth.
- Why this job: Use your skills to drive improvement and support people in living their best lives.
- Qualifications: Experience in performance improvement, strong analytical skills, and clear communication.
The predicted salary is between 65000 - 65000 £ per year.
- Role: Head of Performance & Improvement
- Location: Hybrid, with at least 2 days per week in Thame, Oxfordshire Reports to: Chief
- Financial
- Officer
Are you experienced in performance, insight, business intelligence or improvement?
Can you turn data into clear action that helps improve services and make a real difference to people’s lives?
We are looking for a Head of Performance & Improvement to lead our central Performance Team and help Affinity Trust use data, learning and improvement to make good decisions, strengthen accountability and deliver better outcomes.
About the role
This is an impactful role in Affinity Trust's Senior Leadership Team.
You will lead our performance framework, helping leaders see what is working well, what could be better and what action will help most.
Working with Operations, Finance and People teams, you will use performance data, workforce insight, financial information and outcome measures to support clear decisions and better services for the people we support.
Success in this role will mean leaders have useful insight, performance discussions are evidence-based, and improvement actions are owned, tracked and delivered.
- What you will be doing
- Lead our performance framework, including focused KPIs, dashboards and reporting for senior leaders, Board Committees and governance forums.
- Turn complex data into practical insight that helps teams understand performance, spot risks and take action.
- Provide constructive challenge and support to leaders, helping them understand performance issues early and agree clear, evidence-based actions.
- Lead deep-dive reviews to understand the root causes of performance issues and turn findings into practical improvement plans.
- Use benchmarking to understand differences and support improvement.
- Work with colleagues to improve data quality, reporting tools and how insight is used across the organisation.
- Strengthen how we measure outcomes and social impact for the people we support.
- Help teams plan their workforce, use resources well and make good financial decisions.
- Lead and support the central Performance Team and build strong working relationships.
About You
You do not need to have followed one set career path.
We are interested in people who have the right skills, judgement and values.
You may have worked in performance, insight, improvement, strategy, operations, finance, workforce planning, business intelligence or a similar area.
We are looking for
- Experience of improving performance in a complex or multi-site organisation.
- Good analytical skills, including working with large datasets.
- Able to turn data into clear recommendations and practical action.
- Able to produce clear reports, dashboards and insight for senior audiences.
- Able to present credible insight to senior leaders, committees and the Board, or ready to step into this responsibility.
- Experience working with senior leaders and budget holders.
- Able to improve operational, financial or workforce performance.
- Clear communication skills and the ability to build good working relationships.
- A values-led approach and the ability to support people to take action.
- Experience in adult social care, the charity sector, regulated services or person-centred support would be helpful, but it is not essential.
This role involves national travel and occasional overnight stays, so you will need full driving licence, access to a vehicle and the ability to insure your vehicle for business use.
Why join Affinity Trust?
At Affinity Trust, we support people to live the lives they choose.
This role gives you the chance to use performance insight, improvement skills and leadership experience to make a practical difference across our services.
You will join a values-led organisation where people are at the heart of what we do.
We use insight, learning and improvement to help us deliver better outcomes.
Our commitment to inclusion
We welcome applications from people with different backgrounds, experiences and ways of thinking. If you need any adjustments during the recruitment process, please let us know.
The person appointed to this role will need a DBS check at the right level for the role. Affinity Trust will pay for this check.
#J-18808-Ljbffr
Head of Performance and Improvement in Thame employer: Affinity Trust
Affinity Trust is an exceptional employer dedicated to making a meaningful impact in the lives of individuals with learning disabilities. Located in the beautiful area of Wells/Street, Somerset, we offer a supportive work culture that prioritises employee growth through comprehensive training and development opportunities, including NVQ Level 2 in Health & Social Care. Our commitment to staff well-being is reflected in our attractive benefits package, which includes a subsidised health plan and pension scheme, making it a rewarding place to work for those passionate about empowering others.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Performance and Improvement in Thame
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Affinity Trust!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Head of Performance and Improvement in Thame
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Affinity Trust, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Affinity Trust
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Affinity Trust’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
