At a Glance
- Tasks: Lead a team to support individuals with learning disabilities and autism in living fulfilling lives.
- Company: Affinity Trust, dedicated to empowering people with support needs.
- Benefits: Flexible benefits, health cash plans, and access to your pay as you earn.
- Other info: Opportunity for career growth and a supportive work environment.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: Experience managing teams in supported living and understanding of CQC regulations.
The predicted salary is between 40000 - 55000 £ per year.
Location: Leicester City
Annual Salary: £47,710.05
Hours per week: Full time (37.5 hours)
Help lead the kind of support that helps people live life their way. At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted – ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen.
How will I be effective?
You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best. You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life. You will encourage teams to be creative, courageous, and practical in helping people live life their way.
What will I do as an Operations Manager?
- You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
- You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
- You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
- You will help people have real choice and say in their lives.
- You will maintain and manage an effective budget.
- You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
- You will be the Registered Manager for your locations and be part of the on‑call rota.
This post reports into the Divisional Director.
What do I need?
- You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
- You will have a clear understanding of the expectations set by our regulators, the CQC.
- You will need previous experience in managing and maintaining a budget.
- You will need a proven history in driving and maintaining KPIs, compliance, and quality.
- You are confident using tools like Word, Excel, and other everyday IT systems.
- You will need to work flexibly, as required and be prepared to frequently travel across the area.
What do I get in return?
- We have a range of benefits that you can mix and match to suit you, such as:
- Buy and sell annual leave transfer windows open twice a year.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Simply Health – Fully funded health cash plans giving you access to a 24‑hour GP, money back on prescriptions, dental treatment, opticians, and access to many more health benefits.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Pension and Life Assurance – you’ll be enrolled in our Scottish Widows pension scheme and Life Assurance scheme.
If you want to lead a team that helps people live life the way they choose, with purpose and pride, apply today. If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check. We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
Operations Manager - Leicester employer: Affinity Trust
Affinity Trust is an exceptional employer that prioritises the well-being and growth of its employees while making a meaningful impact in the lives of individuals with learning disabilities and autism. Located in Leicester, the company fosters a supportive work culture where creativity and collaboration are encouraged, offering a range of benefits including flexible leave options, health cash plans, and access to financial wellness tools. With a strong commitment to employee development and a focus on quality support, Affinity Trust provides a rewarding environment for those looking to lead with purpose and pride.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they stand for and how you can contribute to their mission. This will help you show them that you're not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience and how it aligns with the role of Operations Manager. Confidence is key, so make sure you’re ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. So, get those applications in and let’s get you that dream job!
We think you need these skills to ace Operations Manager - Leicester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting people with learning disabilities and autism shine through. We want to see how you can lead with heart and make a real difference in their lives.
Tailor Your CV:Make sure your CV highlights your experience managing teams in supported living. We’re looking for specific examples of how you've driven compliance and quality, so don’t hold back on those details!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the Operations Manager role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead a team that truly makes a difference.
How to prepare for a job interview at Affinity Trust
✨Know Your Stuff
Before the interview, make sure you understand the role of an Operations Manager and the specific needs of supporting individuals with Learning Disabilities and Autism. Familiarise yourself with the expectations set by regulators like the CQC, as this will show your commitment to quality and compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve built relationships, encouraged creativity, or led a team through challenges. This is your chance to demonstrate how you can inspire others to provide amazing support.
✨Be Ready to Discuss Budgets
Since managing a budget is a key part of the role, come prepared to discuss your experience with financial management. Be ready to share specific examples of how you've maintained budgets and driven KPIs in previous positions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the challenges they face, or how they measure success in supporting individuals. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.
