Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face for customers, answering questions and resolving issues.
- Company: Join a team in London dedicated to exceptional customer engagement.
- Benefits: Enjoy competitive pay, bonuses, and ongoing training to boost your career.
- Why this job: Develop your skills in a supportive environment while making a real impact.
- Qualifications: Must be friendly, detail-oriented, and eager to learn.
- Other info: Apply now and start your journey in customer service!
The predicted salary is between 24000 - 36000 £ per year.
Are you a friendly, detail-oriented person looking to kickstart or advance your career in customer service? Do you enjoy helping people and solving problems?
If so, we’ve got the perfect opportunity for you. Join us as a Customer Service and Sales Representative in London, where you’ll be part of a team that’s making a real difference in how we engage with our customers.
In this role, you’ll be the first point of contact for customers, providing exceptional service and support. Your day-to-day will involve answering questions, resolving issues, and ensuring each customer has a positive experience. This is a great chance to develop your communication and problem-solving skills while gaining valuable experience in a customer-focused environment.
Here’s what you’ll be doing:
- Customer Support : You’ll be the go-to person for customer inquiries, offering accurate information and helping with any questions or concerns.
- Order Processing : Assisting customers with placing orders and ensuring everything runs smoothly and efficiently.
- Issue Resolution : Handling customer complaints and sorting out any issues in a timely, professional manner. You’ll also know when to escalate more complex problems to the right department.
- Feedback Collection : Gathering customer feedback to help improve our products and services, and sharing those insights with the team.
- Customer Relationship Management : Building positive relationships with customers, ensuring they’re happy with the service and addressing any ongoing concerns.
- Admin Support : Managing data entry, filing, and keeping customer records accurate and up-to-date.
- Team Collaboration : Working closely with other team members to deliver a seamless customer experience and sharing best practices.
You’re a great fit if you:
- Are friendly, approachable, and communicate well.
- Have a passion for helping people and delivering great customer service.
- Pay attention to the details and can juggle multiple tasks.
- Feel comfortable working independently and as part of a team.
- Have a positive attitude and are eager to learn and grow in the role.
Why work with us?
- You’ll gain valuable customer service experience that looks great on your CV.
- Competitive pay withbonuses based on your performance.
- Ongoing training and support to help you succeed and progress in your career.
Ready to apply?
Send us your CV, outlining your interest and any relevant experience, and our HR team will get back to you within 1-3 business days.
Start your journey with us as a Customer Service and Sales Representative in London and play a key role in delivering outstanding service to our customers! Apply today – we can’t wait to hear from you!
#J-18808-Ljbffr
Customer Service And Sales Representative employer: Affinity Sales and Marketing
Contact Detail:
Affinity Sales and Marketing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service And Sales Representative
✨Tip Number 1
Make sure to showcase your communication skills during the interview. Practice common customer service scenarios and how you would handle them, as this will demonstrate your problem-solving abilities and friendly demeanor.
✨Tip Number 2
Familiarize yourself with our products and services before the interview. This knowledge will not only help you answer questions confidently but also show your genuine interest in the role and the company.
✨Tip Number 3
Prepare examples from your past experiences where you successfully resolved customer issues or provided exceptional service. These anecdotes will illustrate your capability and passion for helping others.
✨Tip Number 4
Demonstrate your ability to work in a team by discussing any collaborative projects you've been part of. Highlighting your teamwork skills will align well with our emphasis on team collaboration in delivering great customer experiences.
We think you need these skills to ace Customer Service And Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your customer service experience and skills. Emphasize any roles where you’ve successfully resolved issues or provided exceptional support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping people and your ability to communicate effectively. Mention specific examples of how you've contributed to positive customer experiences in the past.
Highlight Relevant Skills: In your application, focus on skills that are crucial for this role, such as problem-solving, attention to detail, and teamwork. Use keywords from the job description to align your application with what they’re looking for.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and enthusiasm for the role.
How to prepare for a job interview at Affinity Sales and Marketing
✨Show Your Friendly Side
As a Customer Service and Sales Representative, being friendly and approachable is key. Make sure to smile and maintain a positive demeanor throughout the interview to showcase your interpersonal skills.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've successfully resolved customer issues in the past. This will highlight your ability to handle complaints and find solutions, which is crucial for this role.
✨Highlight Your Attention to Detail
Since the job involves order processing and managing customer records, emphasize your attention to detail. Share experiences where your meticulousness made a difference in your previous roles.
✨Express Your Eagerness to Learn
The company values growth and development, so be sure to convey your enthusiasm for learning new skills and advancing in your career. Discuss any relevant training or courses you've taken that relate to customer service.
