Affinia in Stratford-upon-Avon is seeking a Complaints, Claims & Incident Management Manager to lead the firm’s framework for complaints, claims and incidents. You will work with the Head of Risk & Policy, insurers and advisers to ensure timely investigations and robust remediation.
You will oversee governance reporting, data protection and cyber incident support, and drive continuous improvement across controls, policies and operational practices, while travelling to current and future Affinia
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Incidents, Claims & Complaints Manager (Hybrid) in Stratford-upon-Avon employer: Affinia
Affinia is an exceptional employer that fosters a collaborative and innovative work culture, where tax professionals can thrive and develop their expertise. Located in a vibrant area, we offer competitive benefits, continuous professional development opportunities, and a supportive environment that encourages personal growth and meaningful contributions to our clients' success.
