Affinia, based in Stratford, London, is seeking a Complaints, Claims & Incident Management Manager to lead the firm's framework for complaints, claims and incidents. The role requires collaboration across risk, policy, insurers and service lines to mitigate regulatory and reputational risk.
Reporting to the Head of Risk and Policy, you will drive governance, root cause analysis, and continuous improvement while supporting the UK insurance programme, data protection and incident response
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Senior Complaints, Claims & Incident Management Lead employer: Affinia
Affinia is an exceptional employer that fosters a collaborative and innovative work culture, where tax professionals can thrive and develop their expertise. Located in a vibrant area, we offer competitive benefits, continuous professional development opportunities, and a supportive environment that encourages personal growth and meaningful contributions to our clients' success.
