At a Glance
- Tasks: Manage client accounts and provide expert energy management support.
- Company: Award-winning utility management company with a diverse client portfolio.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Collaborative team environment based in Salford.
- Why this job: Be the trusted contact for clients and help them save on energy costs.
- Qualifications: Strong relationship management skills and experience in energy or utilities.
The predicted salary is between 35000 - 45000 £ per year.
Affiliated Utilities Ltd is an independent, award-winning utility management company specializing in the commercial gas and electricity market across the UK. The company manages an extensive and diverse client portfolio, from large multi-site organizations to smaller single-site businesses, overseeing an annual energy spend of around £200m. Our expert teams provide specialist energy management and procurement services, supported by detailed, technology-driven consumption data that helps clients understand usage and control costs. Affiliated Utilities also delivers end-to-end support with ESOS compliance, communal energy billing and debt management, and comprehensive water audits. Clients benefit from a market-leading aftersales service focused on maximizing long-term cost savings and value.
This is a full-time Account Manager role based in Salford. The Account Manager will manage a portfolio of commercial clients, acting as a trusted point of contact for all aspects of their energy and utility requirements. Day-to-day responsibilities include building and maintaining strong client relationships, coordinating contract renewals, supporting energy procurement activities, and ensuring clients understand their consumption data and cost savings. The role involves monitoring account performance, resolving queries and billing issues, preparing reports and presentations, and collaborating closely with internal teams to deliver high-quality service. The Account Manager will also identify opportunities for additional services, contribute to retention and growth targets, and help clients stay informed about regulatory changes and best practices in energy management.
Qualifications
- Strong client relationship management skills, including account management, stakeholder communication, and customer service.
- Experience in utilities, energy management, or a related B2B environment.
- Proficiency in data analysis and reporting, including working with consumption data, billing information, and cost-saving calculations.
- Solid organizational and time-management skills, with the ability to prioritize workloads and manage multiple client accounts simultaneously.
- Excellent written and verbal communication skills, including the ability to explain technical or complex information clearly and concisely.
- Comfort using CRM systems, spreadsheets, and other digital tools to track client activity, contracts, and performance metrics.
- Proactive problem-solving abilities, with a focus on accuracy, attention to detail, and continuous improvement of client outcomes.
- Previous experience in a commercial or consultancy-based role is preferred; a background in energy, utilities, or facilities management is an advantage.
- Relevant education in business, energy, environmental management, or a related field is beneficial, or equivalent practical experience.
- Ability to work effectively on-site in Salford as part of a collaborative, cross-functional team.
Send CV to paul@clever-energy.co.uk
Account Manager in Salford employer: Affiliated Utilities Ltd
Affiliated Utilities Ltd is an exceptional employer, offering a dynamic work environment in Salford where innovation and collaboration thrive. With a strong focus on employee growth, the company provides comprehensive training and development opportunities, ensuring that team members can advance their careers while contributing to meaningful projects in energy management. The supportive culture fosters strong client relationships and encourages proactive problem-solving, making it an ideal place for those seeking a rewarding and impactful career in the utilities sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Salford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the energy and utilities sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in client relationship management and data analysis. Use specific examples from your past roles to demonstrate how you can add value to their team.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to show how your skills align with their needs, especially in energy management.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your talents. Plus, it shows you’re genuinely interested in joining our team at Affiliated Utilities. Don’t miss out on the opportunity!
We think you need these skills to ace Account Manager in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Account Manager role. Highlight your experience in client relationship management and any relevant skills in energy management or utilities. We want to see how you can bring value to our team!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles that showcase your ability to manage accounts, analyse data, and solve problems. This helps us see how you fit into our culture of continuous improvement.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Explain why you’re passionate about the energy sector and how your background makes you a great fit for our team. We love seeing enthusiasm and a clear understanding of what we do at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Affiliated Utilities Ltd
✨Know Your Stuff
Before the interview, make sure you understand the energy management landscape and Affiliated Utilities' role in it. Brush up on key terms related to utilities, procurement, and compliance. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Relationship Skills
As an Account Manager, building strong client relationships is crucial. Prepare examples from your past experiences where you've successfully managed client accounts or resolved issues. Highlight your communication skills and how you've maintained client satisfaction.
✨Data is Your Friend
Since the role involves working with consumption data and cost-saving calculations, be ready to discuss your experience with data analysis. Bring examples of reports you've prepared or insights you've derived from data to demonstrate your analytical skills.
✨Be Proactive and Problem-Solving
During the interview, showcase your proactive approach to problem-solving. Think of scenarios where you've identified opportunities for improvement or addressed client concerns effectively. This will illustrate your ability to contribute to retention and growth targets.
