At a Glance
- Tasks: Lead the operations of a cutting-edge healthcare clinic and ensure top-notch patient care.
- Company: Affidea, Europe's leading provider of out-of-hospital healthcare.
- Benefits: Competitive salary, comprehensive benefits, and a supportive work environment.
- Other info: Join a diverse team committed to excellence and community impact.
- Why this job: Shape the future of accessible healthcare in a dynamic and growing clinic.
- Qualifications: Experience in healthcare management and a passion for patient care.
The predicted salary is between 60000 - 70000 £ per year.
Affidea is Europe's leading provider of out-of-hospital healthcare, operating over 358 centres across 15 countries and delivering high-quality diagnostic imaging, outpatient care and cancer treatment services to nearly 13 million patients every year. Our continued growth reflects our commitment to bringing excellent, accessible healthcare closer to the communities we serve.
In the UK and Ireland, Affidea operates a growing network of diagnostic imaging and minor injuries centres, delivering a broad range of cutting-edge imaging technology and healthcare services to the public, private insurers, employers, and other organisations. As part of our ongoing expansion, we're extending our presence into new regions, including our upcoming clinic in Wimbledon London.
The Wimbledon Clinic is a 33,000 sq ft ambulatory diagnostic centre bringing together advanced diagnostics, outpatient services and theatres under one roof. The clinic will offer a comprehensive range of services including a Private GP, Express Care minor injuries unit, consultant and treatment rooms, multimodality advanced diagnostic imaging including 3T MRI, 1.5T MRI, CT, X-Ray and DEXA, surgical theatres and inpatient ward facilities.
Reporting to the Affidea UK Operations Director, you'll have full operational responsibility for the clinic from building your team and establishing ways of working, to ensuring every patient receives the highest standard of care. As part of this role you'll also act as our CQC Registered Manager, therefore previous experience in this position is essential.
You'll help shape how the clinic runs, the culture you create and how patients experience us from day one, with the full backing of an established European healthcare group behind you.
- Oversee the day-to-day running of the clinic, maintaining standards and acting as the senior point of escalation.
- Work closely with GPs and Consultants across the clinic.
- Take ownership of the full patient journey, using feedback and data to continuously improve the experience.
- Act as our CQC Registered Manager.
- Manage the clinic's operational budget, monitoring performance against KPIs.
- Build and maintain strong relationships with the local community, referrers and external partners to grow the clinic's presence and reputation in the area.
The ideal candidate will bring proven experience in a senior clinic or healthcare operational management role, with a strong track record of leading multidisciplinary teams and delivering operational excellence.
- Acting as CQC Registered Manager.
- Business development and contributing to commercial growth.
- Opening or establishing a new clinic or healthcare service.
- A background in diagnostic imaging, radiology or outpatient services.
We offer a competitive salary, alongside a comprehensive benefits package. Monday to Friday.
At Affidea, we believe that delivering excellent patient care starts with building diverse, inclusive teams that reflect the communities we serve. We're committed to creating a workplace where everyone, regardless of race, ethnicity, gender, age, disability, sexual orientation, religion, or background, feels welcome, valued, and able to do their best work.
Centre Operations Manager in London employer: Affidea UK & Ireland
Affidea is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a strong commitment to accessible healthcare, employees have the unique opportunity to make a meaningful impact in their communities while benefiting from comprehensive training and development programmes. Join us in our mission to deliver high-quality care and be part of a team that values innovation and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Operations Manager in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Affidea UK & Ireland.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Affidea UK & Ireland.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Affidea UK & Ireland, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Centre Operations Manager in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Affidea UK & Ireland.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Affidea UK & Ireland.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Affidea UK & Ireland. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Affidea UK & Ireland. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Affidea UK & Ireland
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Affidea UK & Ireland’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!