At a Glance
- Tasks: Prepare the clinic, greet patients, manage records, and ensure smooth operations.
- Company: Friendly medical clinic focused on patient care and teamwork.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Great opportunity for growth in the healthcare field.
- Why this job: Join a caring team and make a difference in patients' lives every day.
- Qualifications: High school diploma, customer service skills, and attention to detail.
The predicted salary is between 20000 - 25000 £ per year.
Essential Duties and Responsibilities:
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
- Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
- Register patients, update patient records, and verify insurance accurately and timely.
- Follow company procedures related to workers’ compensation and occupational medicine patients.
- Determine, collect and process patient payments and address collection and billing issues.
- Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures.
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfil medical documentation requests.
- Balance daily patient charges (cash, check, credit cards) against system reports.
- Complete closing procedures by preparing closing documentation and submitting required reports.
- Prepare, sign, and drop the deposit in the safe on a nightly basis.
- Complete cash control procedures and secure financial assets.
- Maintain complete and accurate documentation.
- Maintain office supplies.
- Observe safety and security procedures; promote a safe and pleasant work environment.
- Report potentially unsafe conditions to management.
- Regular attendance to ensure efficient clinic operations.
- Other duties and responsibilities as assigned.
Qualifications:
- High School graduate or equivalent. Previous medical clerical experience preferred.
- Basic computer knowledge, e.g., Microsoft Office.
- Accuracy and detail orientation.
- Positive customer service skills.
- Well-groomed appearance.
- Clear and articulate phone voice.
- Tactful interpersonal relationships.
Physical Demands/Work Environment:
- Office environment.
- Standing for extended periods of time.
- Sitting and keyboarding for extended periods of time.
- Reaching and stooping for files.
- High attention to detail and ability to focus.
- Potential exposure to potentially infectious material and chemicals.
- Moderate noise level.
Medical Receptionist in Chelmsford employer: AFC
As a Medical Receptionist at our clinic, you will be part of a supportive and dynamic team dedicated to providing exceptional patient care. We offer a positive work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can advance your career in the healthcare field. Located in a vibrant community, our clinic not only values your contributions but also promotes a safe and pleasant work environment for all staff.
We think you need these skills to ace Medical Receptionist in Chelmsford
Communication Skills
Problem-Solving Skills
Organizational Skills
Time Management
Flexibility
Teamwork
Adaptability
