At a Glance
- Tasks: Serve food and drinks at match days while ensuring a clean and friendly environment.
- Company: Join the vibrant team at Vitality Stadium, Bournemouth.
- Benefits: Flexible zero hours, full training provided, and a fun atmosphere.
- Other info: Great opportunity to meet new people and enjoy the thrill of live sports.
- Why this job: Be part of the excitement on match days and connect with passionate supporters.
- Qualifications: No experience needed; just bring your enthusiasm and teamwork spirit.
The predicted salary is between 11.7 - 14.3 £ per hour.
We are recruiting staff to serve food, confectionery, hot/cold drinks, etc. The shifts are approx. 4 - 6 hours on home match days only (usually Saturday ko. 3.00pm.). Staff will be expected to work at a fast pace as we only have a small time frame to serve the supporters. The stadium is very busy on a match day but there is a good atmosphere within the team and you get to know the supporters. Experience is a bonus, but not essential as full training is given onsite.
Key Responsibilities
- Duties include using tills, recording information, replenishing stock, ensuring your work area is clean and tidy.
- You will also be expected to handle food which can include an element of cooking.
- You will be expected to work as part of a team as there are 22 concourse bars and kiosks around the stadium.
- Customer care is very important to us, so you will be expected to be polite and helpful to all individual customers.
- As a casual worker, you must adhere to the club’s safeguarding policies and procedures and are committed to our safeguarding values, creating a safe and positive environment for all those who interact with the club.
- Obligation to adhere to the club’s health and safety policy and procedures.
- Actively promote the club’s equality policies and practices to ensure a welcoming, safe and inclusive environment for everyone engaged with the club.
The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands.
Concourse Bar Staff (Casual) employer: AFC Bournemouth
AFC Bournemouth offers a vibrant and inclusive work environment at the iconic Vitality Stadium, where you can be part of a dedicated team focused on delivering exceptional customer experiences. With flexible matchday shifts and comprehensive training provided, employees have the opportunity to grow their skills in hospitality while enjoying the thrill of live sports. Join us for a rewarding role that not only values your contributions but also fosters a sense of community among staff and fans alike.
StudySmarter Expert Advice🤫
We think this is how you could land Concourse Bar Staff (Casual)
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at AFC Bournemouth and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Concourse Bar Staff (Casual)
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at AFC Bournemouth that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at AFC Bournemouth.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at AFC Bournemouth get a sense of who you are beyond your experience!
How to prepare for a job interview at AFC Bournemouth
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at AFC Bournemouth and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
