To provide administration support to the Sales Team.
Reporting to the Sales Estimating Director, the role will include, but is not exclusive to:
- Log new enquiries as they arrive, either by post or via e-mail.
- Record details of new enquiries on to the estimating system.
- Print all relevant documentation.
- Create quote folder and place appropriate printed information into folder.
- Act as general point of contact for the Sales/Estimating Office for enquirers that do not request a specific member of the office, take appropriate messages and if necessary, make arrangements for the appropriate member of the sales team to call the customer back.
- Take calls on behalf of colleagues who are either not at their desk or otherwise engaged
- When requested make follow up calls to customers to check they have received our quotations and obtain feedback for the sales team.
- Assist with updating the estimating system including amending the database when new supplier prices are received and or discount structures change.
- Assist sales / estimating engineers with the preparation of quotations, completion of customer documents & compliance schedules.
- Assist with building new estimating kits.
- Prepare duplicate quotations already completed by an individual estimating engineer followed by the e-mailing process to the customers and the filing of copy quotations into the quotation folder.
- Carry out general clerical and other duties including scanning, copying, typing and liaison with CSD on behalf of the sales team as required.
- Attend meetings as required/requested.
- Responsibility for complying with and implementing the Business management system within their area of activity.
Essential Qualifications / Experience:
- Strong administration, communication and organisation skills
- Confident with IT, email and Microsoft Office
- Good numerical and data-entry skills, with attention to detail
- Minimum of GCSE English & Maths (Level 4 / Grade C)
- Able to prioritise and meet deadlines
- Works well independently and as part of a team
- Positive attitude and willing to learn
Working hours:
Total Hours: 37.50
Monday to Thursday (start / finish time):
07:30 – 09:00 and 16:15 – 17:45
Friday (start / finish time):
07:30 – 08:30 and 12:00 – 13:00
- Employee Assistance Programme
- BUPA Private Medical Care
- Service-related Annual leave up to 24- 26 days, plus Bank Holidays
- Holiday buy
- Cycle to work
- Company sick pay
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Sales Office Administrator employer: AF Switchgear Ltd
AF Switchgear Ltd is an excellent employer that fosters a collaborative work culture, where innovation and continuous improvement are at the forefront of our operations. Located in a dynamic environment, we offer our Manufacturing Engineers opportunities for professional growth through hands-on experience with cutting-edge technology and cross-functional teamwork, ensuring that every employee can contribute meaningfully to our mission of excellence in design and production.
