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- Tasks: Join our team to create engaging customer journeys and drive marketing campaigns.
- Company: We're a dynamic property industry client focused on customer engagement and excellence.
- Benefits: Enjoy a salary of ÂŁ28,000-ÂŁ30,000, flexible working, and a supportive culture.
- Why this job: This role offers growth in marketing with a vibrant team and innovative strategies.
- Qualifications: 1-2 years in marketing, strong communication skills, and a collaborative mindset required.
- Other info: Experience with CRM tools is a bonus, but not essential.
The predicted salary is between 22400 - 24000 ÂŁ per year.
As part of the growing Marketing Team, for this client specialising in the property industry, you’ll play a vital role in ensuring they’re delivering excellence through customer touchpoints to attract, engage, and retain their community. We’re on the lookout for a Marketing & CRM Executive who’s passionate about customer journeys, messaging strategy, and using data to drive results.
What you’ll be doing:
- Partnering with the Communications Manager to deliver engaging, effective journeys for both new and existing customers
- Creating and sending communications across key channels — including email, WhatsApp, SMS, our “My Account” web app, and in-building assets
- Supporting all stages of the CRM lifecycle — from campaign setup in ESP platforms (Dotdigital, Marketing Cloud), to audience segmentation, testing, and reporting
- Analysing data and generating insights to refine campaign performance
- Helping shape smarter strategies through automation, personalisation, and innovation
You’ll be working closely with marketing, sales, customer engagement, and operations teams to ensure all messaging aligns with our vibrant brand identity and voice.
What we’re looking for:
- 1–2 years' experience in a marketing or agency environment
- Strong communication skills and a collaborative mindset
- Highly organised, detail-oriented, and confident multi-tasker
- Comfortable with data and excited to turn insights into action
- Familiarity with CRM tools like Salesforce, Dotdigital, or Marketing Cloud is a bonus — but not essential
Why join?
Salary ÂŁ28,000-ÂŁ30,000 Depending on experience
Flexible working policy: 1 day/week WFH + flexible start/finish times
If you’re ready to grow your marketing career with a dynamic, people-first company — we’d love to hear from you.
CRM and Marketing Executive employer: AF Selection
Contact Detail:
AF Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM and Marketing Executive
✨Tip Number 1
Familiarise yourself with the latest trends in CRM and marketing, especially within the property industry. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with professionals in the marketing and CRM fields, particularly those who have experience in property. Attend industry events or join relevant online communities to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data to drive marketing results in previous roles. Being able to articulate your experience with data analysis and campaign performance will set you apart from other candidates.
✨Tip Number 4
Showcase your collaborative mindset by highlighting any past experiences where you worked closely with cross-functional teams. This will demonstrate your ability to align messaging with brand identity and voice, which is crucial for this role.
We think you need these skills to ace CRM and Marketing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in marketing and CRM. Focus on your achievements in previous roles, especially those that demonstrate your ability to engage customers and drive results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer journeys and data-driven marketing. Mention specific examples of how you've successfully managed campaigns or improved customer engagement in the past.
Showcase Your Skills: Emphasise your communication skills and organisational abilities in your application. Provide examples of how you've collaborated with teams or managed multiple tasks effectively in a fast-paced environment.
Highlight Relevant Tools Experience: If you have experience with CRM tools like Salesforce, Dotdigital, or Marketing Cloud, make sure to mention it. Even if you're not an expert, showing familiarity can set you apart from other candidates.
How to prepare for a job interview at AF Selection
✨Show Your Passion for Customer Journeys
Make sure to express your enthusiasm for customer journeys during the interview. Share examples of how you've previously engaged customers and improved their experiences, as this role is all about attracting and retaining a community.
✨Demonstrate Your Data Savvy
Since the job involves analysing data to drive results, be prepared to discuss how you've used data in past roles. Bring specific examples of insights you've generated and how they influenced your marketing strategies.
✨Familiarise Yourself with CRM Tools
Even if you haven't worked with specific tools like Salesforce or Dotdigital, showing that you understand CRM concepts and can quickly learn new platforms will impress the interviewers. Mention any relevant experience with similar tools.
✨Highlight Your Collaborative Spirit
This position requires working closely with various teams. Be ready to share instances where you've successfully collaborated with others, showcasing your strong communication skills and ability to work in a team environment.
