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- Tasks: Lead and improve commercial processes, reporting, and data flows in a dynamic retail environment.
- Company: Join a thriving business with over 250 SPAR stores and a commitment to innovation.
- Benefits: Enjoy competitive pay, flexible hours, and generous leave policies.
- Other info: Be part of an inclusive culture with excellent training and career development opportunities.
- Why this job: Make a real impact on commercial decision-making and drive process improvements.
- Qualifications: Experience in commercial processes, strong analytical skills, and proficiency in Excel and BI tools.
The predicted salary is between 36000 - 60000 £ per year.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 250 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Job Purpose: Reporting to the Category & Revenue Management Controller, this role leads the improvement and governance of commercial processes, reporting and data flows across Pricing, Promotions, Income, Range and Space, whilst supporting the Trading team. Shapes and prioritises the commercial systems roadmap, focusing on workflows, data integrity and user experience. Provides high quality analysis and insight to support commercial decision making. Accountable for end-to-end process integrity, data quality, governance standards and reporting accuracy across Commercial, ensuring consistency and strong ways of working.
Key Responsibilities:
- Process & Control: Own the end to end commercial process map (pricing, promotions, income, range & space), clarifying hand offs, SLAs and controls. Reduce failure points and rework through simpler workflows, clear ownership, and standard operating procedures (SOPs). Maintain strong data quality and control, applying practical checks and reconciliations, resolving issues with data owners, and feeding root cause fixes back into processes/SOPs.
- Reporting & Insight: Lead delivery of the core reporting suite (sales & margin, price index, promo effectiveness, income position, compliance, range/space insight). Turn reporting into actionable insight with clear commentary, drivers, and recommended actions. Establish and track a small set of process KPIs (e.g., promo setup accuracy, data error rates, cycle times, on-time reporting).
- Systems Roadmap (non-tech ownership): Shape and maintain the commercial systems roadmap focused on workflow improvements, data integrity, and user experience. Commercial lead for integration of AFB supplier contracts into our commercial systems, working with Tech and system suppliers to ensure accuracy and strong governance.
- Change & Adoption: Lead UAT, training and adoption for reporting/process changes; keep documentation (process maps, data definitions, reporting logic) up to date. Work cross-functionally (Category, Supply Chain, Finance, Marketing, Store Ops and IT) to embed changes and measure benefits.
- Leadership: Manage, coach and develop team of Commercial Process Managers; set clear objectives, standards and development plans.
Generic Responsibilities: Behave within the principles of the company’s values at all times. Maintain employee and organisational confidentiality in line with the GDPR. Demonstrate commitment to equality and diversity. Comply with all legislative and Health & Safety requirements.
Person Specification: Proven experience improving commercial processes and reporting within a retail and wholesale trading environment. Strong analytical capability; able to convert complex data into clear, decision-ready insight. Demonstrable experience of governance and controls (e.g., pricing/promo rules, income checkpoints, audit trails). Expertise in Excel and confidence with BI/visualisation tools (e.g., Power BI) to design and iterate practical reporting. Skilled in requirements definition, UAT, and change adoption working with Tech to deliver enhancements without owning build. Excellent stakeholder management across Commercial, Finance and IT; concise communicator who can challenge constructively. Confident communicator with solid PowerPoint skills. Organised and delivery focused, able to run recurring cycles while driving improvements at pace.
Desirable: Experience with pricing/promo/contract management or space/range tools. Exposure to process mapping and continuous improvement methods. Experience leading/mentoring analysts.
What’s in it for you? Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements. Cycle to work scheme. Develop your skills and capability in a highly supportive and multi-diverse culture. Outstanding Training & Development opportunities. Gain hands-on experience in a high volume, fast paced environment. Enhanced Maternity & Paternity pay packages. Flexible working hours opportunity. Excellent additional benefits package including: Early access to your pay through EarlyPay, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes), Wellbeing support access to emotional support, counselling, legal and financial advice, Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, Extra Holiday - Purchase Scheme, Long Service Awards.
Join us in making a difference through exceptional service and a commitment to excellence.
Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Senior Manager Commercial Process, Reporting & Systems in Willenhall employer: AF Blakemore
Contact Detail:
AF Blakemore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager Commercial Process, Reporting & Systems in Willenhall
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Know their values, recent news, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace Senior Manager Commercial Process, Reporting & Systems in Willenhall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in improving commercial processes and reporting, as this is key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Senior Manager role. Share specific examples of how you've led teams or improved processes in previous roles.
Showcase Your Analytical Skills: Since strong analytical capability is crucial for this position, include examples of how you've turned complex data into actionable insights. We want to see your thought process!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AF Blakemore
✨Know Your Commercial Processes
Make sure you understand the end-to-end commercial process map, especially around pricing, promotions, and data integrity. Brush up on how these processes work together and be ready to discuss how you've improved similar workflows in the past.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical capabilities by discussing specific examples where you've turned complex data into actionable insights. Be ready to explain how you’ve used tools like Excel or Power BI to support decision-making.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing governance and controls. You’ll need to convey complex ideas simply, so consider rehearsing with a friend or in front of a mirror to build confidence.
✨Highlight Your Leadership Experience
If you've managed teams before, be prepared to share your approach to coaching and developing others. Discuss how you set objectives and foster a collaborative environment, as this role involves leading a team of Commercial Process Managers.