At a Glance
- Tasks: Support store management and create a positive customer experience at SPAR Cannington.
- Company: Join A.F. Blakemore & Son Ltd, a leading UK convenience store chain.
- Benefits: Enjoy generous staff discounts, paid breaks, and access to wellbeing support.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
- Why this job: Be part of a dynamic team and develop your skills in a fast-paced environment.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm is key!
The predicted salary is between 9.9 - 12.1 £ per hour.
We have an exciting opportunity for SPAR Customer Team Member at our store that is due to reopen in September. As a Customer Team Member at SPAR Cannington, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service through Brilliant Basics, Moments of Wow, Food for later and Food for now!
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Cannington SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a Challenge 25 policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands-on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through EarlyPay.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support - access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme NEST pension scheme.
- Extra Holidays - Purchase Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
About us:
At A.F. Blakemore & Son Ltd, we are proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK's largest privately owned businesses, employing circa 6,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand while maintaining the values of a family business. We are constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with over 300 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution. Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
SPAR is the world's largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK's leading convenience store group. Being a symbol group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.
Inclusive environment: As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Customer Team Member in Somerset employer: AF Blakemore
At A.F. Blakemore & Son Ltd, we pride ourselves on being a dynamic and inclusive employer that values the growth and development of our employees. With a strong commitment to innovation and community engagement, we offer a supportive work culture where your contributions directly impact our success. Join us in Wolverhampton, where you can thrive in a collaborative environment while enjoying the benefits of working for one of the UK's largest privately owned businesses.
