At a Glance
- Tasks: Lead and improve commercial processes, reporting, and data flows in a dynamic retail environment.
- Company: Join a thriving retail business with over 250 SPAR stores and a commitment to innovation.
- Benefits: Enjoy competitive pay, flexible hours, and generous leave policies, plus discounts on store products.
- Other info: Be part of an inclusive culture with excellent training and career development opportunities.
- Why this job: Make a real impact by shaping commercial systems and driving insights for better decision-making.
- Qualifications: Experience in commercial processes, strong analytical skills, and proficiency in Excel and BI tools.
The predicted salary is between 36000 - 60000 € per year.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 250 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Job Purpose: Reporting to the Category & Revenue Management Controller, this role leads the improvement and governance of commercial processes, reporting and data flows across Pricing, Promotions, Income, Range and Space, whilst supporting the Trading team. Shapes and prioritises the commercial systems roadmap, focusing on workflows, data integrity and user experience. Provides high quality analysis and insight to support commercial decision making. Accountable for end-to-end process integrity, data quality, governance standards and reporting accuracy across Commercial, ensuring consistency and strong ways of working.
Key Responsibilities:
- Process & Control: Own the end to end commercial process map (pricing, promotions, income, range & space), clarifying hand offs, SLAs and controls. Reduce failure points and rework through simpler workflows, clear ownership, and standard operating procedures (SOPs). Maintain strong data quality and control, applying practical checks and reconciliations, resolving issues with data owners, and feeding root cause fixes back into processes/SOPs.
- Reporting & Insight: Lead delivery of the core reporting suite (sales & margin, price index, promo effectiveness, income position, compliance, range/space insight). Turn reporting into actionable insight with clear commentary, drivers, and recommended actions. Establish and track a small set of process KPIs (e.g., promo setup accuracy, data error rates, cycle times, on-time reporting).
- Systems Roadmap (non-tech ownership): Shape and maintain the commercial systems roadmap focused on workflow improvements, data integrity, and user experience. Commercial lead for integration of AFB supplier contracts into our commercial systems, working with Tech and system suppliers to ensure accuracy and strong governance.
- Change & Adoption: Lead UAT, training and adoption for reporting/process changes; keep documentation (process maps, data definitions, reporting logic) up to date. Work cross-functionally (Category, Supply Chain, Finance, Marketing, Store Ops and IT) to embed changes and measure benefits.
- Leadership: Manage, coach and develop team of Commercial Process Managers; set clear objectives, standards and development plans.
Generic Responsibilities:
- Behave within the principles of the company’s values at all times.
- Maintain employee and organisational confidentiality in line with the GDPR.
- Demonstrate commitment to equality and diversity.
- Comply with all legislative and Health & Safety requirements.
Person Specification:
- Proven experience improving commercial processes and reporting within a retail and wholesale trading environment.
- Strong analytical capability; able to convert complex data into clear, decision-ready insight.
- Demonstrable experience of governance and controls (e.g., pricing/promo rules, income checkpoints, audit trails).
- Expertise in Excel and confidence with BI/visualisation tools (e.g., Power BI) to design and iterate practical reporting.
- Skilled in requirements definition, UAT, and change adoption working with Tech to deliver enhancements without owning build.
- Excellent stakeholder management across Commercial, Finance and IT; concise communicator who can challenge constructively.
- Confident communicator with solid PowerPoint skills.
- Organised and delivery focused, able to run recurring cycles while driving improvements at pace.
Desirable:
- Experience with pricing/promo/contract management or space/range tools.
- Exposure to process mapping and continuous improvement methods.
- Experience leading/mentoring analysts.
What’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development opportunities.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: Early access to your pay through EarlyPay, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes), Wellbeing support access to emotional support, counselling, legal and financial advice, Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, Extra Holiday - Purchase Scheme, Long Service Awards.
Join us in making a difference through exceptional service and a commitment to excellence. Inclusive environment: As a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Senior Manager Commercial Process, Reporting & Systems employer: AF Blakemore
Join a dynamic and innovative retail leader that prioritises exceptional customer experiences and employee development. With a strong commitment to a supportive and inclusive work culture, we offer outstanding training opportunities, flexible working hours, and a comprehensive benefits package, including enhanced maternity and paternity pay, staff discounts, and wellbeing support. As part of our team, you'll thrive in a fast-paced environment while contributing to meaningful commercial processes that drive our success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager Commercial Process, Reporting & Systems
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that dream job!
We think you need these skills to ace Senior Manager Commercial Process, Reporting & Systems
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in improving commercial processes and reporting. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Show Off Your Analytical Skills:Since this role requires strong analytical capabilities, include examples of how you've turned complex data into actionable insights. We love seeing candidates who can demonstrate their ability to make data-driven decisions!
Highlight Your Leadership Experience:If you’ve managed or coached teams before, be sure to mention it! We value leadership skills and want to know how you’ve developed others while driving improvements in commercial processes.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at AF Blakemore
✨Know Your Commercial Processes
Make sure you have a solid understanding of the end-to-end commercial processes relevant to the role. Brush up on pricing, promotions, income, range, and space management. Being able to discuss these confidently will show that you're ready to take charge.
✨Data is Your Best Friend
Since this role involves a lot of reporting and data analysis, be prepared to talk about your experience with data integrity and governance. Bring examples of how you've turned complex data into actionable insights in previous roles.
✨Show Off Your Leadership Skills
As a Senior Manager, you'll need to demonstrate your ability to lead and develop a team. Think of specific instances where you've coached or mentored others, and be ready to share how you set objectives and standards for your team.
✨Be Ready for Cross-Functional Collaboration
This position requires working closely with various departments like Finance, IT, and Marketing. Prepare to discuss how you've successfully collaborated across functions in the past, and how you can help embed changes and measure benefits effectively.
