Store Manager in Stoke-on-Trent

£31,000 plus potential to earn bonus up of £7,800. 40 hours per week to include evenings and weekends. Flexible hours - shift pattern between 7am and 11pm.

Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 247 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.

Reporting to the Retail Operations Manager, the Store Manager will be driving growth within the company owned store. This key role requires an experienced individual who can effectively engage with colleagues and customers, collaborate closely with the Area Manager to align operational strategies with company objectives and foster a positive and empowering work environment that reflects the company's values.

Key Responsibilities:

• Team Leadership: Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service. Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store. Celebrate colleague successes.
• Operational Excellence: Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control. Implement and uphold visual merchandising standards to enhance the overall shopping experience.
• Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and preferences. Implement customer service strategies to enhance satisfaction and loyalty.
• Sales and Performance: Set and achieve sales targets, actively driving initiatives to increase revenue and profitability. Analyse sales reports and trends to identify opportunities for improvement.
• Community Involvement: Actively participate in local community events and initiatives to strengthen the store's ties with the community. Seek out partnerships and collaborations that contribute to the overall well-being of Forsbrook.
• Financial Management: Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.

Store Manager Skills Required:

• Proven experience in retail management, with a track record of success in achieving sales targets.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
• Excellent communication skills and the ability to build positive relationships with customers and the local community.
• Knowledge of retail operations, including inventory management and merchandising.
• Ability to analyse data and make informed decisions to drive business performance.
• A passion for community engagement and a commitment to making a positive impact in Forsbrook.

What's in it for you?

• Salary of up to £32,000 and bonus potential.
• Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
• Cycle to work scheme.
• Develop your skills and capability in a highly supportive and multi-diverse culture.
• Outstanding Training & Development opportunities.
• Gain hands-on experience in a high volume, fast paced environment.
• Enhanced Maternity & Paternity pay packages.
• Flexible working hours opportunity.
• Excellent additional benefits package including: Early access to your pay through ‘EarlyPay’, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes), Wellbeing support – access to emotional support, counselling, legal and financial advice, Company Pension Scheme, Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, NEST pension scheme, Extra Holiday - Purchase Scheme, Long Service Awards.

If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Store Manager. Join us in making a difference in the Forsbrook community through exceptional service and a commitment to excellence.

UK driving licence preferred as travel to other store etc. Must be willing to undergo Post Office financial vetting.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.