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- Tasks: Support store management and create a positive customer experience.
- Company: Join the friendly team at SPAR Newark PFS.
- Benefits: Enjoy great perks like holiday pay and outstanding training.
- Why this job: Make a difference in customer service while developing your skills.
- Qualifications: Previous retail experience is a plus, but enthusiasm is key.
- Other info: Be part of a diverse culture with excellent career growth opportunities.
The predicted salary is between 10 - 13 £ per hour.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Newark PFS, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant Basics, Moments of Wow, Food for later and Food for now'.
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Newark PFS SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a 'Challenge 25' policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements. Develop your skills and capability in a highly supportive and multi-diverse culture. Outstanding Training.
Customer Team Member in Peterborough employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Peterborough
✨Tip Number 1
Get to know the company! Research SPAR and understand their values and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers or handle inquiries. Role-playing with a friend can help you feel more confident and prepared for real-life scenarios.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the SPAR team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Customer Team Member in Peterborough
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've created positive experiences for customers in the past, so share specific examples that showcase your friendly and welcoming approach!
Be Detail-Oriented: Attention to detail is key in retail, so ensure your application is free from typos and errors. We appreciate candidates who can follow instructions carefully, so double-check everything before hitting send!
Demonstrate Your Team Spirit: We love team players! In your application, mention any experiences where you've worked collaboratively with others. Whether it’s in a previous job or a group project, show us how you contribute to a positive team environment.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know Your Customer Service Basics
Brush up on the key principles of great customer service. Be ready to discuss how you would greet customers, handle inquiries, and create a welcoming atmosphere. Think about examples from your past experiences where you’ve gone above and beyond for a customer.
✨Familiarise Yourself with SPAR's Values
Understand the 'Brilliant Basics, Moments of Wow, Food for later and Food for now' approach. Prepare to share how you can contribute to these values in your role. This shows that you’re not just interested in the job, but also in the company’s mission.
✨Demonstrate Your Team Spirit
As a Customer Team Member, teamwork is crucial. Think of instances where you’ve worked well in a team or helped a colleague. Be ready to explain how you can collaborate effectively with others to enhance the customer experience.
✨Prepare for Practical Scenarios
Expect situational questions that may involve handling difficult customers or managing stock efficiently. Practice your responses to these scenarios, focusing on your problem-solving skills and attention to detail, which are vital for this role.