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- Tasks: Support store management and create a positive customer experience at SPAR Lingwood.
- Company: Join the friendly team at SPAR Lingwood, where customer service is key.
- Benefits: Enjoy holiday pay, maternity/paternity leave, and outstanding training opportunities.
- Why this job: Be part of a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Previous retail experience preferred but not essential; enthusiasm and teamwork are key.
- Other info: Flexible hours with a supportive and diverse work culture.
The predicted salary is between 10 - 13 £ per hour.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Lingwood, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant Basics, Moments of Wow, Food for later and Food for now'.
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Lingwood SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a 'Challenge 25' policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements. Develop your skills and capability in a highly supportive and multi-diverse culture. Outstanding Training.
Customer Team Member in Norwich employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Norwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle inquiries. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Be prepared to share your ideas! During the interview, don’t hesitate to suggest ways you could contribute to creating those 'Brilliant Basics' and 'Moments of Wow'. It shows initiative and that you’re thinking about how to drive the business forward.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you’re tech-savvy and keen to join our team at SPAR Lingwood.
We think you need these skills to ace Customer Team Member in Norwich
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the Customer Team Member role. Highlight any relevant experience you have in customer service or retail, and don’t forget to mention how you can contribute to creating those 'Brilliant Basics' and 'Moments of Wow' for our customers!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know the Customer Experience
Familiarise yourself with SPAR's approach to customer service, especially their 'Brilliant Basics' and 'Moments of Wow'. Be ready to share examples of how you've created positive customer experiences in the past.
✨Showcase Your Team Spirit
As a Customer Team Member, teamwork is key. Prepare to discuss your previous experiences working in a team, highlighting how you contributed to achieving common goals and supported your colleagues.
✨Demonstrate Attention to Detail
Since the role involves stock management and adhering to procedures, be prepared to talk about times when your attention to detail made a difference. This could include managing stock levels or ensuring compliance with policies.
✨Be Ready to Upsell
Understand the importance of upselling in retail. Think of ways you can highlight promotions or multi-buy offers during the interview, and be ready to role-play a scenario where you successfully upsell a product.