At a Glance
- Tasks: Lead and motivate a team while ensuring exceptional customer service in a fast-paced retail environment.
- Company: Join a dynamic and innovative retail business with over 260 SPAR stores.
- Benefits: Competitive pay, flexible hours, staff discounts, and outstanding training opportunities.
- Other info: Inclusive workplace with a commitment to diversity and community engagement.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in retail and a passion for customer service.
The predicted salary is between 13 - 16 £ per hour.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Newark PFS SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.
The Duty Manager will be helping to drive growth within the company owned Newark PFS SPAR store. As a member of the ‘Duty Manager’ team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.
Key Responsibilities:
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Creswell.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required:
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What’s in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development opportunities.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: Early access to your pay through ‘EarlyPay’, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes), Wellbeing support – access to emotional support, counselling, legal and financial advice, Company Pension Scheme, Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, NEST pension scheme, Extra Holiday - Purchase Scheme, Long Service Awards.
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Newark PFS. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Must be willing to undergo Post Office Financial Vetting.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Duty Manager in Newark employer: Af Blakemore & Son Ltd
As a Duty Manager at our award-winning Newark PFS SPAR store, you will be part of a dynamic and innovative retail environment that prioritises exceptional customer experiences and employee development. With a strong commitment to a supportive and inclusive work culture, we offer outstanding training opportunities, flexible working hours, and an excellent benefits package, including enhanced maternity and paternity pay, staff discounts, and wellbeing support. Join us in making a meaningful impact in the local community while advancing your career in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Newark
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at SPAR or similar stores. A friendly chat can lead to insider info about job openings and even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. SPAR is all about exceptional customer service and community engagement, so think of examples from your past that showcase your skills in these areas.
✨Tip Number 3
Show off your leadership skills during the interview! As a Duty Manager, you'll need to motivate a team, so be ready to discuss how you've successfully led teams in the past and how you plan to inspire your future colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the SPAR family and making a difference in the local community.
We think you need these skills to ace Duty Manager in Newark
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous management or supervisory experience. We want to see how you've motivated teams and driven success in fast-paced environments like food retail.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the Duty Manager role.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and achievements. We appreciate straightforward communication!
Apply Through Our Website:Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know Your Store
Before the interview, take some time to familiarise yourself with the SPAR Newark PFS store. Understand its layout, product offerings, and any recent promotions. This will show your genuine interest in the role and help you discuss how you can contribute to the store's success.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or motivated a team. Highlight your coaching style and how you’ve helped colleagues grow, as this aligns perfectly with the responsibilities of the role.
✨Emphasise Customer Service
Exceptional customer service is key in retail. Be ready to discuss how you've handled challenging customer situations in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store’s goals, team dynamics, or community engagement initiatives. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
