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For Companies At a Glance
- Tasks: Assist customers, manage stock, and create a welcoming store environment.
- Company: Join SPAR Aberavon, a dynamic retail leader with a focus on customer experience.
- Benefits: Enjoy generous discounts, paid breaks, and access to wellbeing support.
- Why this job: Gain hands-on experience in a fast-paced environment while developing your skills.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key.
- Other info: Opportunities for career growth and a supportive, diverse culture await you.
The predicted salary is between 10 - 13 £ per hour.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Aberavon, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Aberavon SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands-on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra Holidays - Purchase Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Food To Go Assistant in Neath employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food To Go Assistant in Neath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR Aberavon. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a positive experience for customers, think of examples from your past where you've gone above and beyond. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you care about the role and respect the company. Plus, it’ll help you feel more confident!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you’ll have a better chance of standing out and getting noticed. So, don’t hesitate – get your application in!
We think you need these skills to ace Food To Go Assistant in Neath
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you can create a positive experience for our customers at SPAR Aberavon!
Be Specific About Your Experience: Don’t just say you’ve worked in retail; tell us about the specific tasks you’ve done, like handling cash or stocking shelves. We love details that show us you know your stuff!
Keep It Friendly and Professional: Your application should reflect the friendly and welcoming vibe we aim for in our stores. Use a warm tone while keeping it professional – we’re all about that balance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you on board with our amazing team at SPAR Aberavon!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know Your Customer Service Basics
Since the role focuses heavily on customer interaction, brush up on your customer service skills. Think about how you would greet customers, handle inquiries, and upsell products. Practising these scenarios can help you feel more confident during the interview.
✨Familiarise Yourself with SPAR's Values
Understanding SPAR's commitment to 'Brilliant Basics' and 'Moments of Wow' is crucial. Be ready to discuss how you can contribute to these values in your role. This shows that you’re not just looking for a job, but that you genuinely care about enhancing the customer experience.
✨Prepare for Stock Management Questions
Since you'll be involved in stock management, think about your previous experiences with inventory or stock handling. Be prepared to discuss how you ensure freshness and organisation on the sales floor, as well as any relevant procedures you’ve followed in past roles.
✨Show Enthusiasm and Team Spirit
SPAR values a keen and enthusiastic approach, so let your personality shine through! Share examples of how you've worked well in a team or independently. This will demonstrate that you're a good fit for their dynamic environment.
