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For Companies At a Glance
- Tasks: Assist customers, manage stock, and create a welcoming store environment.
- Company: Join SPAR Market Harborough, a dynamic retail leader with a focus on customer experience.
- Benefits: Enjoy generous discounts, paid breaks, and access to wellbeing support.
- Why this job: Gain hands-on experience in a fast-paced environment while developing your skills.
- Qualifications: Previous retail experience is a plus, but enthusiasm and teamwork are key!
- Other info: Flexible hours, early pay access, and opportunities for career growth.
The predicted salary is between 10 - 13 £ per hour.
Working on the Food To Go. 20 hours p/w. From 6:30am-2:30pm over 7 days. We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Market Harborough, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Market Harborough SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands-on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra Holidays - Purchase Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Food To Go Assistant in Market Harborough employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food To Go Assistant in Market Harborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR Market Harborough. Understand their values and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a positive customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the SPAR brand.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re proactive about joining our team.
We think you need these skills to ace Food To Go Assistant in Market Harborough
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair while keeping it professional. Remember, we’re all about creating positive customer experiences!
Tailor Your Application: Make sure to tailor your application to the Food To Go Assistant role. Highlight any relevant experience you have in customer service or retail, and mention how you can contribute to our 'Brilliant Basics' and 'Moments of Wow'. We love seeing how you connect your skills to what we do!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows attention to detail, which is key in our business!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there. We can’t wait to hear from you!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know Your Customer Service Basics
Brush up on the key principles of excellent customer service. Be ready to share examples of how you've greeted customers warmly or resolved their issues in previous roles. This will show that you understand the importance of creating a positive experience, which is crucial for a Food To Go Assistant.
✨Familiarise Yourself with the Products
Take some time to learn about the types of food and drinks typically offered in convenience stores like SPAR. Being knowledgeable about the products will help you answer customer inquiries confidently and even upsell effectively during the interview.
✨Demonstrate Team Spirit
Since you'll be working closely with a team, think of examples where you've collaborated successfully in the past. Highlight your ability to contribute ideas and support your colleagues, as this will resonate well with the store management team looking for a reliable team player.
✨Show Enthusiasm for the Role
Let your passion for customer service and retail shine through during the interview. Share why you're excited about the opportunity at SPAR Market Harborough and how you can contribute to their mission of delivering exceptional customer experiences. A positive attitude can make a big difference!
