Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support store management and create a positive customer experience at SPAR.
- Company: Join the friendly team at SPAR Bishops Stortford.
- Benefits: Enjoy holiday pay, maternity/paternity leave, and outstanding training.
- Why this job: Make a difference in customer service while developing your skills.
- Qualifications: Previous retail experience is a plus, but enthusiasm is key!
- Other info: Be part of a supportive and diverse work culture.
The predicted salary is between 11 - 16 £ per hour.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Bishops Stortford, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through 'Brilliant Basics, Moments of Wow, Food for later and Food for now'.
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Bishops Stortford SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a 'Challenge 25' policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements. Develop your skills and capability in a highly supportive and multi-diverse culture. Outstanding Training.
Customer Team Member in Hertford employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member in Hertford
✨Tip Number 1
Get to know the store! Before your interview, pop into SPAR Bishops Stortford and check out the vibe. Familiarise yourself with the layout and products so you can chat about them during your interview. It shows you're genuinely interested!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a tricky situation. Role-play with a friend or family member to build your confidence. Remember, a friendly smile goes a long way!
✨Tip Number 3
Be ready to share your ideas! During the interview, don’t hesitate to suggest how you could contribute to creating those 'Moments of Wow' for customers. We love fresh ideas that can help improve the shopping experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our team. Don’t forget to follow up after applying; a little nudge can make a big difference!
We think you need these skills to ace Customer Team Member in Hertford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to tailor your application to the Customer Team Member role. Highlight any relevant experience you have, especially in retail or customer service, and how it aligns with our values at SPAR.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication that gets straight to the heart of your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at SPAR Bishops Stortford.
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know Your Customer Service Basics
Before the interview, brush up on the key principles of excellent customer service. Be ready to share examples of how you've greeted customers warmly or resolved their issues in the past. This will show that you understand the importance of creating a positive experience for customers.
✨Familiarise Yourself with SPAR's Values
Take some time to research SPAR and its values, especially around 'Brilliant Basics' and 'Moments of Wow'. During the interview, mention how you can contribute to these values and provide specific ideas on how to enhance customer interactions at the Bishops Stortford store.
✨Demonstrate Your Team Spirit
Since teamwork is crucial in this role, think of examples where you've successfully worked as part of a team. Be prepared to discuss how you can collaborate with others to maximise sales and maintain a clean, organised store environment.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through during the interview. Express your eagerness to learn and grow within the company. A keen and enthusiastic approach can set you apart from other candidates and show that you're genuinely interested in the position.