Duty Manager

Duty Manager

Sheffield Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and motivate a team while ensuring excellent customer service in a busy retail environment.
  • Company: Join a dynamic company with over 260 SPAR stores and a commitment to exceptional customer experiences.
  • Benefits: Enjoy flexible hours, staff discounts, and enhanced maternity/paternity pay, plus a supportive work culture.
  • Why this job: Make a real impact in your community while developing your skills in a fast-paced setting.
  • Qualifications: Previous management experience in retail or a similar fast-paced environment is essential.
  • Other info: We promote inclusivity and offer guaranteed interviews for candidates with disabilities.

The predicted salary is between 24000 - 36000 £ per year.

Duty Manager (SPAR) Penistone(18+)

£13.25 p/h

Must have management experience.

24 Hours p/w.

Sat – Sun 8am – 11pm Mon – Fri 7am-11pm Various Shifts On Rota Basis

Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Penistone SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.

Company Overview:

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.

Reporting to the Store Manager the Duty Manager will be helping to drive growth within the company owned Penistone SPAR store .. As a member of the ‘Duty Manager’ team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.

Key Responsibilities:

  • Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
  • Assisting the Store Manager to deliver all store operations, objectives and KPI’s
  • Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
  • Carrying out performance management/absence management as appropriate
  • Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
  • Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues
  • Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
  • Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Penistone
  • Adhering to all company policies and procedures and processes
  • Duty Manager Skills Required:

  • Previous management or supervisor experience within a food retail or similar fast-paced operation
  • Committed to achieving and sustaining exceptional customer service standards
  • Able to plan, organise and prioritise effectively
  • Ability to communicate and influence at all levels
  • Able to take appropriate action and make decisions
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Committed to developing own skills and apply learning to improve own performance
  • What\’s in it for you?

  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
  • Cycle to work scheme
  • Develop your skills and capability in a highly supportive and multi-diverse culture
  • Outstanding Training & Development opportunities
  • Gain hands-on experience in a high volume, fast paced environment
  • Enhanced Maternity & Paternity pay packages
  • Flexible working hours opportunity
  • Excellent additional benefits package including: Early access to your pay through ‘EarlyPay’24/7 access to your payslips via HR/Payroll portal12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)Wellbeing support – access to emotional support, counselling, legal and financial adviceCompany Pension SchemeCompany Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension SchemeNEST pension schemeExtra Holiday – Purchase SchemeLong Service Awards
  • If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Penistone . Join us in making a difference in the Local community through exceptional service and a commitment to excellence.

    Inclusive environment : as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

    Duty Manager employer: Af Blakemore & Son Ltd

    Join our award-winning SPAR store in Hillsborough as a Duty Manager, where you'll thrive in a dynamic and innovative retail environment. We prioritise employee growth with extensive training opportunities, flexible working hours, and a supportive culture that values collaboration and community engagement. Enjoy a comprehensive benefits package, including enhanced maternity and paternity pay, staff discounts, and wellbeing support, all while making a meaningful impact in the local community.
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    Contact Detail:

    Af Blakemore & Son Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manager

    ✨Tip Number 1

    Familiarise yourself with the SPAR brand and its values. Understanding what makes SPAR unique will help you align your approach to customer service and team management with their expectations.

    ✨Tip Number 2

    Highlight your leadership experience in fast-paced environments during your interactions. Be ready to share specific examples of how you've motivated teams and improved customer experiences in previous roles.

    ✨Tip Number 3

    Network with current or former employees of SPAR if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews.

    ✨Tip Number 4

    Prepare to discuss how you would engage with the local community in Sheffield. Think of initiatives or events that could enhance the store's presence and customer loyalty in the area.

    We think you need these skills to ace Duty Manager

    Leadership Skills
    Customer Service Excellence
    Team Management
    Coaching and Mentoring
    Operational Planning
    Performance Management
    Cash Handling and Reconciliation
    Communication Skills
    Decision-Making
    Problem-Solving
    Flexibility and Adaptability
    Community Engagement
    Time Management
    Positive Attitude

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant management or supervisory experience in food retail or similar fast-paced environments. Use specific examples that demonstrate your ability to lead and motivate a team.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to exceptional customer service. Mention how your skills align with the key responsibilities of the Duty Manager role and how you can contribute to the store's success.

    Highlight Key Skills: In your application, emphasise your ability to communicate effectively, plan and organise tasks, and make decisions under pressure. These are crucial skills for the Duty Manager position.

    Showcase Community Engagement: Mention any previous experiences where you engaged with the local community or promoted a business. This aligns with the company's focus on community involvement and can set you apart from other candidates.

    How to prepare for a job interview at Af Blakemore & Son Ltd

    ✨Showcase Your Leadership Skills

    As a Duty Manager, you'll be expected to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to inspire others and create a positive work environment.

    ✨Understand the Company Culture

    Research the SPAR brand and its commitment to customer service and community engagement. Be ready to discuss how your values align with theirs and how you can contribute to their mission of delivering exceptional customer experiences.

    ✨Prepare for Operational Scenarios

    Expect questions about handling store operations, cash management, and ensuring safety during your shifts. Think through potential scenarios you might face as a Duty Manager and how you would address them effectively.

    ✨Demonstrate Flexibility and Enthusiasm

    The role requires a dynamic approach, especially with various shifts including evenings and weekends. Show your willingness to adapt and your enthusiasm for the retail environment. Share instances where you've gone above and beyond in previous roles.

    Duty Manager
    Af Blakemore & Son Ltd
    Location: Sheffield
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