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- Tasks: Join our team as a Customer Team Member, providing excellent service and supporting store operations.
- Company: AF Blakemore & Son Ltd is a leading retail and wholesale business with over 246 SPAR stores.
- Benefits: Enjoy flexible hours, generous discounts, early pay access, and comprehensive wellbeing support.
- Why this job: Be part of a dynamic team, gain hands-on experience, and contribute to a positive customer experience.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and attention to detail are key.
- Other info: Work night shifts from 22:30 to 6:30, with opportunities for more hours.
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Customer Team Member (nights), Northampton
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Client:
AF Blakemore & Son Ltd
Location:
Northampton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6e79d1cbac04
Job Views:
11
Posted:
01.08.2025
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Job Description:
Customer Team Member Nights (18+) SPAR Westbridge.
Min of 32 p/w – possibly more hours when the store needs.
22:30pm-6:30am.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Westbridge, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Sleaford SPAR store
Store Operations: - Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 246 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
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Customer Team Member (nights) employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member (nights)
✨Tip Number 1
Familiarise yourself with SPAR's customer service philosophy, especially the concepts of 'Brilliant Basics' and 'Moments of Wow'. Understanding these principles will help you demonstrate how you can contribute to creating a positive customer experience during your interview.
✨Tip Number 2
Highlight any previous experience in retail or customer service roles when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations for the Customer Team Member position.
✨Tip Number 3
Prepare to discuss your ability to work night shifts and how you manage your time effectively. Employers appreciate candidates who can demonstrate reliability and flexibility, especially for roles that require working outside of standard hours.
✨Tip Number 4
Show enthusiasm for the role by researching SPAR's community involvement and sustainability efforts. Being able to speak about the company's values and how they align with your own can set you apart from other candidates.
We think you need these skills to ace Customer Team Member (nights)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to a positive customer experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the store's success.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Show Your Customer Service Skills
As a Customer Team Member, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to greet customers warmly and assist them effectively.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to stock management and cash handling. During the interview, mention any experiences where your attention to detail made a difference, such as ensuring accurate transactions or maintaining an organised workspace.
✨Familiarise Yourself with Store Operations
Understanding the day-to-day operations of a convenience store will give you an edge. Research common tasks like stock rotation, checking deliveries, and promotional displays. Showing that you know what goes on behind the scenes can impress the interviewers.
✨Be Ready to Discuss Teamwork
This position involves working both independently and as part of a team. Prepare to discuss your experiences in teamwork, including how you contribute ideas and support your colleagues. Emphasising your enthusiasm for collaboration can set you apart.