Customer Team Member (nights)

Customer Team Member (nights)

Scunthorpe Part-Time No home office possible
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At a Glance

  • Tasks: Join us as a Customer Team Member, supporting our store and creating amazing customer experiences.
  • Company: AF Blakemore & Son Ltd operates 246 SPAR stores, focusing on exceptional service and innovation.
  • Benefits: Enjoy generous discounts, early pay access, wellbeing support, and a comprehensive benefits package.
  • Why this job: Be part of a dynamic team in a fast-paced environment, enhancing your skills while making a difference.
  • Qualifications: Previous retail experience is preferred, but enthusiasm and a keen attitude are what we value most.
  • Other info: This role is for night shifts, from 22:30 to 6:30, perfect for students or night owls!

Customer Team Member Nights (18+) SPAR Brumby Corner.

16 hours per week.

23:00pm-7:00am.

We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Brumby Corner , you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’

Key Tasks/Responsibilities:

Customer Service:

  • Greeting customers in a friendly and welcoming manner.
  • Answering customer inquiries about products and services and assisting customers in finding the items they need.
  • Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
  • Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Brumby Corner SPAR store
    Store Operations:
  • Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
  • Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
  • Adhering to all company policies and procedures and processes.
  • Key Skills/Knowledge:

  • Previous experience in a similar role and/or industry is preferred
  • Reliably follows instructions and procedures with excellent attention to detail
  • Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
  • Ability to contribute ideas for delivering exceptional customer service and driving the business forward
  • Experience of using a ‘Challenge 25’ policy desirable
  • Keen and enthusiastic approach to working both in a team and independently
  • Previous cash handling experience is preferred but not essential
  • What\’s in it for you?

  • Excellent benefits package including:
  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
  • Develop your skills and capability in a highly supportive and multi-diverse culture
  • Outstanding Training & Development
  • Gain hands-on experience in a high volume, fast paced convenience store
  • Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
  • Proactive promotion of internal candidates
  • Paid Breaks
  • Free Tea & Coffee
  • Early access to your pay through ‘EarlyPay’
  • 24/7 access to your payslips and Rotas via HR/Payroll portal
  • Wellbeing support – access to emotional support, counselling, legal and financial advice
  • Company Pension Scheme
  • NEST pension scheme
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
  • Extra Holidays – Purchase Scheme
  • Cycle to work – Bicycle purchase scheme
  • Long Service Awards
  • We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 246 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.

    Customer Team Member (nights) employer: Af Blakemore & Son Ltd

    AF Blakemore & Son Ltd is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. As a Customer Team Member at SPAR Brumby Corner, you will benefit from a comprehensive package including generous staff discounts, early access to pay, and extensive support for personal growth in a fast-paced environment. Join a team that values your contributions and fosters a sense of community while delivering outstanding customer service.
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    Contact Detail:

    Af Blakemore & Son Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Customer Team Member (nights)

    ✨Tip Number 1

    Familiarise yourself with the SPAR brand and its values. Understanding their commitment to customer service and community engagement will help you align your approach during interviews and discussions.

    ✨Tip Number 2

    Highlight any previous experience in retail or customer service roles, especially those involving night shifts. This will demonstrate your ability to handle the specific demands of the Customer Team Member position.

    ✨Tip Number 3

    Prepare to discuss how you would contribute to creating a positive customer experience. Think of examples where you've gone above and beyond for customers in past roles, as this will resonate well with the hiring team.

    ✨Tip Number 4

    Show enthusiasm for working in a fast-paced environment. Be ready to share how you manage your time and tasks effectively, especially during busy periods, which is crucial for a night shift role.

    We think you need these skills to ace Customer Team Member (nights)

    Customer Service Skills
    Attention to Detail
    Cash Handling Experience
    Teamwork
    Communication Skills
    Problem-Solving Skills
    Sales Skills
    Time Management
    Ability to Follow Instructions
    Knowledge of Retail Operations
    Understanding of Legislative Responsibilities
    Enthusiasm and Motivation
    Experience with Upselling
    Adaptability

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.

    Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to a positive customer experience.

    Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the SPAR Brumby Corner team.

    Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.

    How to prepare for a job interview at Af Blakemore & Son Ltd

    ✨Show Your Customer Service Skills

    As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your capability to create a positive experience for customers.

    ✨Familiarise Yourself with the Company

    Research AF Blakemore & Son Ltd and their SPAR stores. Understanding their values, mission, and the specific role of a Customer Team Member will help you align your answers with what they are looking for. Mentioning their commitment to exceptional customer experiences can set you apart.

    ✨Highlight Relevant Experience

    If you have previous experience in retail or customer service, make sure to highlight it during the interview. Discuss specific tasks you've performed that relate to the job description, such as cash handling or stock management, to show you're a good fit for the role.

    ✨Prepare Questions to Ask

    At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

    Customer Team Member (nights)
    Af Blakemore & Son Ltd
    Location: Scunthorpe
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