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For Companies At a Glance
- Tasks: Join us as a Customer Team Member, creating amazing experiences for our customers daily.
- Company: SPAR is a leading retail and foodservice business with over 5,000 employees across 246 stores.
- Benefits: Enjoy competitive benefits, staff discounts, early pay access, and wellbeing support.
- Why this job: Be part of a vibrant team, develop your skills, and contribute to a positive shopping experience.
- Qualifications: Previous retail experience is preferred, but enthusiasm and reliability are key!
- Other info: Opportunities for internal promotion and a supportive, diverse culture await you.
The predicted salary is between 18000 - 24000 £ per year.
Customer Team Member (18+) SPAR Cardigan.
15 hours p/w.
May be more hours when store requires.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Cardigan, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
Store Operations:
Key Skills/Knowledge:
What\’s in it for you?
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Customer Team Member employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with SPAR's customer service philosophy, especially the concepts of 'Brilliant Basics' and 'Moments of Wow'. Understanding these principles will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Showcase your enthusiasm for retail by engaging with the local community. Attend events or visit the store to get a feel for the environment and the customer base, which can provide valuable insights to discuss in your interview.
✨Tip Number 3
Prepare to discuss your previous retail experiences, focusing on how you've contributed to sales and customer satisfaction. Think of specific examples where you went above and beyond to assist customers or improve store operations.
✨Tip Number 4
Brush up on your knowledge of retail legislation and policies, particularly those relevant to customer service and cash handling. Being well-informed will not only boost your confidence but also show your commitment to compliance and professionalism.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and skills that align with the Customer Team Member role. Emphasise your customer service abilities and any previous experience in a similar environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to creating a positive customer experience at SPAR.
Highlight Key Skills: In your application, clearly outline your attention to detail, reliability, and ability to work both independently and as part of a team. These are crucial traits for a Customer Team Member.
Showcase Your Understanding of Retail: Demonstrate your knowledge of retail operations and customer service principles. Mention any familiarity with policies like ‘Challenge 25’ and how you can apply this understanding to enhance the customer experience.
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Show Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've successfully assisted customers in the past, highlighting your friendly approach and problem-solving skills.
✨Demonstrate Your Retail Knowledge
Familiarise yourself with retail operations and policies, especially those relevant to SPAR. Understanding concepts like stock rotation, promotions, and the 'Challenge 25' policy will show that you're serious about the role and ready to contribute from day one.
✨Emphasise Teamwork and Independence
This role requires both teamwork and the ability to work independently. Prepare to discuss situations where you've successfully collaborated with others, as well as times when you've taken initiative on your own.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the store's culture, team dynamics, or growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
