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For Companies At a Glance
- Tasks: Join us as a Customer Team Member, supporting store management and enhancing customer experiences.
- Company: Be part of a dynamic retail business with 246 SPAR stores and over 5,000 employees.
- Benefits: Enjoy competitive benefits, staff discounts, early pay access, and wellbeing support services.
- Why this job: Gain valuable experience in a fast-paced environment while developing skills in a supportive culture.
- Qualifications: Previous retail experience is preferred; teamwork and attention to detail are essential.
- Other info: Free tea and coffee, plus opportunities for internal promotions and long service awards.
The predicted salary is between 18000 - 24000 £ per year.
Customer Team Member (18+) SPAR Conwy.
16 hours p/w.
7am till 3pm
3pm till 11pm
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Conwy, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
Store Operations:
Key Skills/Knowledge:
What\’s in it for you?
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Customer Team Member employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Team Member
✨Tip Number 1
Familiarise yourself with SPAR's customer service philosophy, especially the concepts of 'Brilliant Basics' and 'Moments of Wow'. Understanding these principles will help you demonstrate your alignment with their values during any interviews.
✨Tip Number 2
Brush up on your retail knowledge, particularly around stock management and customer interaction. Being able to discuss your previous experiences in these areas will show that you're ready to hit the ground running.
✨Tip Number 3
Practice your upselling techniques! Think of ways to highlight offers and suggest additional products to customers. This skill is crucial for maximising sales and will set you apart from other candidates.
✨Tip Number 4
Network with current or former SPAR employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Customer Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in retail or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided great customer service in the past and how you can contribute to creating a positive customer experience at SPAR.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Customer Team Member role.
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Showcase Your Customer Service Skills
As a Customer Team Member, your ability to provide excellent customer service is crucial. Prepare examples of how you've gone above and beyond for customers in previous roles, highlighting your warm greeting and problem-solving skills.
✨Familiarise Yourself with Retail Basics
Understand the key concepts of retail operations, such as stock rotation and promotional displays. Being able to discuss these topics will demonstrate your knowledge and readiness for the role.
✨Demonstrate Teamwork and Independence
This role requires both teamwork and the ability to work independently. Be ready to share experiences where you successfully collaborated with others, as well as instances where you took initiative on your own.
✨Prepare for Common Interview Questions
Anticipate questions related to handling difficult customers or managing stock efficiently. Practising your responses will help you feel more confident and articulate during the interview.
