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For Companies At a Glance
- Tasks: Lead and motivate a team while ensuring exceptional customer service in a busy retail environment.
- Company: Join a dynamic retail business with over 260 SPAR stores and a commitment to excellence.
- Benefits: Enjoy competitive pay, flexible hours, and a fantastic benefits package including discounts and training.
- Why this job: Make a real impact in your community while developing your leadership skills in a supportive environment.
- Qualifications: Previous management experience in retail and a passion for customer service are essential.
- Other info: Be part of an inclusive workplace that values diversity and offers growth opportunities.
The predicted salary is between 13 - 16 £ per hour.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Wingerworth SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Key Responsibilities:
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI’s.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Wingerworth.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required:
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What's in it for you?
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development opportunities.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: Early access to your pay through ‘EarlyPay’, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes), Wellbeing support – access to emotional support, counselling, legal and financial advice, Company Pension Scheme, Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme, NEST pension scheme, Extra Holiday - Purchase Scheme, Long Service Awards.
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Wingerworth. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Duty Manager in Chesterfield employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Chesterfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect your experience with what they’re looking for, showing that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous management experience aligns with the Duty Manager role, especially around customer service and team leadership.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, and showing that you take the opportunity seriously can set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager in Chesterfield
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous management or supervisory experience. We want to see how you've motivated teams and driven success in fast-paced environments like food retail.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. This shows us you’re genuinely interested in the Duty Manager role at our Wingerworth SPAR store.
Be Yourself: Let your personality shine through in your application. We value enthusiasm and a positive attitude, so don’t be afraid to show us what makes you unique and how you can contribute to our team culture.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know Your Store
Before the interview, take some time to visit the Wingerworth SPAR store. Familiarise yourself with the layout, products, and any promotions. This will not only show your genuine interest but also help you answer questions about how you would enhance customer experiences.
✨Showcase Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or motivated a team. Highlight your ability to handle challenges and how you’ve contributed to a positive work environment.
✨Understand Customer Service Excellence
Brush up on what exceptional customer service means in a retail context. Be ready to discuss how you would implement 'Brilliant Basics' and create 'Moments of Wow' for customers. Think of specific scenarios where you’ve gone above and beyond for customers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and community engagement initiatives. This shows your enthusiasm for the role and helps you assess if the company aligns with your values.
