At a Glance
- Tasks: Support store management and create a positive customer experience at SPAR Hasland.
- Company: Join a dynamic retail business with over 245 SPAR stores.
- Benefits: Enjoy generous staff discounts, paid breaks, and excellent training opportunities.
- Other info: Access to wellbeing support and early pay options for financial flexibility.
- Why this job: Make a real impact on customer satisfaction while developing your skills.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm is key!
The predicted salary is between 10 - 13 £ per hour.
We have an exciting opportunity for a SPAR Customer Team Member. As a Customer Team Member at SPAR Hasland, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
- Customer Service: Greeting customers in a friendly and welcoming manner. Answering customer inquiries about products and services and assisting customers in finding the items they need. Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service. Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our Hasland SPAR store.
- Store Operations: Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates. Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time. Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a ‘Challenge 25’ policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
What's in it for you?
- Excellent benefits package including: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development.
- Gain hands-on experience in a high volume, fast paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Paid Breaks.
- Free Tea & Coffee.
- Early access to your pay through ‘EarlyPay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme NEST pension scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Extra Holidays - Purchase Scheme.
- Cycle to work - Bicycle purchase scheme.
- Long Service Awards.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 245 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Customer Team Member in Chesterfield employer: Af Blakemore & Son Ltd
A.F. Blakemore & Son Ltd is an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. With a strong commitment to employee development, generous benefits including paid breaks, early access to pay, and a supportive environment, this role as a Subway Sandwich Artist in Fairfield provides a unique opportunity to grow within a well-established, family-run business that values its staff and community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Chesterfield
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will highlight your ability to create those 'Moments of Wow' they’re looking for.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It’s all about making a great first impression, especially in a customer-facing role like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Team Member in Chesterfield
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Team Member role. Highlight any relevant experience you have in customer service or retail, and don’t forget to mention how you can contribute to creating those 'Brilliant Basics' and 'Moments of Wow' for our customers!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences pop!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know Your Customer Service Basics
Before the interview, brush up on the key principles of excellent customer service. Think about how you can create a positive experience for customers and be ready to share examples from your past experiences that highlight your ability to greet customers warmly and assist them effectively.
✨Familiarise Yourself with SPAR's Values
Take some time to understand SPAR's commitment to 'Brilliant Basics, Moments of Wow, Food for later and Food for now!' This will help you align your answers with their values during the interview, showing that you're not just interested in the job but also in contributing to their mission.
✨Prepare for Common Interview Questions
Think about potential questions you might face, such as how you would handle a difficult customer or how you ensure accuracy when processing purchases. Practising your responses will help you feel more confident and articulate during the interview.
✨Show Enthusiasm and Team Spirit
SPAR is looking for keen and enthusiastic team members. Be sure to express your excitement about the role and your willingness to work collaboratively. Share examples of how you've contributed to a team in the past, as this will demonstrate your ability to thrive in a retail environment.
