Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a team while ensuring exceptional customer service at our SPAR store.
- Company: Join a dynamic retail business with over 260 stores and a commitment to innovation.
- Benefits: Enjoy competitive pay, holiday leave, and a cycle to work scheme.
- Why this job: Make a real impact in a fast-paced environment and develop your leadership skills.
- Qualifications: Previous management experience in food retail and a passion for customer service.
- Other info: Be part of a supportive culture with outstanding training opportunities.
The predicted salary is between 1040 - 1560 £ per month.
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Churchill Avenue SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company owned Churchill Avenue SPAR store. As a member of the 'Duty Manager' team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through 'Brilliant Basics, Moments of Wow, Food For Later, Food For Now'.
Key Responsibilities:
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPI's.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other 'management' tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Churchill Avenue.
- Adhering to all company policies and procedures and processes.
Duty Manager Skills Required:
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
What's in it for you? Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements, Cycle to work scheme, Develop your skills and capability in a highly supportive and multi-diverse culture, Outstanding Training.
Duty Manager in Chatham employer: Af Blakemore & Son Ltd
Contact Detail:
Af Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Chatham
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at SPAR or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. SPAR is all about exceptional customer experiences, so think of examples from your past that showcase your commitment to customer service.
✨Tip Number 3
Show off your leadership skills during the interview! Be ready to discuss how you've motivated teams in the past and how you plan to drive success at the Churchill Avenue store.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SPAR family.
We think you need these skills to ace Duty Manager in Chatham
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your previous management or supervisory experience in your application. We want to see how you've motivated and developed teams in the past, so share specific examples that showcase your leadership style.
Emphasise Customer Service: Since exceptional customer service is key for us, don’t forget to mention any experiences where you’ve gone above and beyond for customers. This will show us that you’re committed to delivering those 'Brilliant Basics' and 'Moments of Wow'.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points if necessary to make your skills and experiences stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you empower others to achieve their best.
✨Prepare for Situational Questions
Expect questions that assess how you'd handle specific situations in the store. Think about scenarios related to customer service, team management, and operational challenges. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the store's goals, team dynamics, or community engagement initiatives. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
