At a Glance
- Tasks: Support store management and create a positive customer experience at SPAR Elstead.
- Company: Join A.F. Blakemore & Son Ltd, a leading family-run business with a rich heritage.
- Benefits: Enjoy generous staff discounts, holiday pay, and wellbeing support.
- Other info: Gain hands-on experience in a fast-paced environment with great career growth opportunities.
- Why this job: Be part of a dynamic team and make a real impact in your community.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm is key!
The predicted salary is between 20000 - 25000 £ per year.
- Must be willing to undergo Post Office Vetting
- We have an exciting opportunity for a
SPAR Customer Team Member.
As a Customer Team Member at
SPAR Elstead, you will play a vital role in supporting our store management team and creating a positive customer experience.
You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Responsibilities
- Customer Service
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service.
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales at our
- Elstead
SPAR store.
- Store Operations
- Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
- Key Skills/Knowledge
- Previous experience in a similar role and/or industry is preferred.
- Reliably follows instructions and procedures with excellent attention to detail.
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence.
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward.
- Experience of using a “Challenge 25” policy desirable.
- Keen and enthusiastic approach to working both in a team and independently.
- Previous cash handling experience is preferred but not essential.
Benefits
• Excellent benefits package including
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Gain hands‑on experience in a high volume, fast‑paced convenience store.
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes).
- Proactive promotion of internal candidates.
- Free Tea & Coffee.
- Early access to your pay through ‘Early Pay’.
- 24/7 access to your payslips and Rotas via HR/Payroll portal.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- Cycle to work – Bicycle purchase scheme.
- Long Service Awards.
About us
At A.
Blakemore & Son Ltd, we’re proud of our heritage, but even more excited about our future.
What started in Wolverhampton in 1917 as a small, family‑run grocery store has grown into one of the UK’s largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion.
We combine the strength of a global brand, while maintaining the values of a family business.
We’re constantly evolving, always looking for new and better ways to serve our customers and support our colleagues, making this an exciting place to build your career.
Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution.
Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences.
SPAR is the world’s largest international food retail chain, encompassing more than 13,800 stores in 48 countries.
With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK’s leading convenience store group.
Being a ‘symbol’ group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.
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Customer Team Member in Camberley employer: Af Blakemore & Son Ltd
A.F. Blakemore & Son Ltd is an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. With a strong commitment to employee development, generous benefits including paid breaks, early access to pay, and a supportive environment, this role as a Subway Sandwich Artist in Fairfield provides a unique opportunity to grow within a well-established, family-run business that values its staff and community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Camberley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Af Blakemore & Son Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Af Blakemore & Son Ltd!
We think you need these skills to ace Customer Team Member in Camberley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Af Blakemore & Son Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Af Blakemore & Son Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Af Blakemore & Son Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Af Blakemore & Son Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
