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- Tasks: Join us as a Bakery Assistant, greeting customers and ensuring a smooth shopping experience.
- Company: A.F. Blakemore & Son Ltd is a leading family-owned convenience retailer in the UK.
- Benefits: Enjoy generous staff discounts, early pay access, and a supportive work culture.
- Why this job: Be part of a dynamic team, develop your skills, and contribute to a positive customer experience.
- Qualifications: Previous retail experience is preferred but not essential; enthusiasm and teamwork are key!
- Other info: Flexible hours available, with opportunities for more shifts when needed.
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Greggs Customer Team Member (18+) Broughton Astley
Min of 16 p/w – possibly more hours when the store needs.
We have an exciting opportunity for a SPAR Customer Team Member (Greggs) As a Customer Team Member, you will play a vital role in supporting our store management team and creating a positive customer experience. You will assist in maximising sales and profit by carrying out allocated tasks in order to contribute to the continuous improvement of the store, ensuring great customer service, through ‘Brilliant Basics, Moments of Wow, Food for later and Food for now!’
Key Tasks/Responsibilities:
Customer Service:
- Greeting customers in a friendly and welcoming manner.
- Answering customer inquiries about products and services and assisting customers in finding the items they need.
- Processing customer purchases efficiently and accurately through the tills, maintaining a positive and friendly service
- Upselling selected products to customers and highlighting multi-buy offers, to ensure maximum sales.
Store Operations: - Working stock; checking deliveries, stocking shelves, maintaining a clean and organised sales floor, rotating stock to ensure freshness and timely expiration dates.
- Completing additional assigned tasks, such as date checking, stock and gap checking, price changes, promotional displays and other tasks as required from time to time.
- Adhering to all company policies and procedures and processes.
Key Skills/Knowledge:
- Previous experience in a similar role and/or industry is preferred
- Reliably follows instructions and procedures with excellent attention to detail
- Some understanding of legislative responsibilities of a retail environment and the skills to assist with adherence
- Ability to contribute ideas for delivering exceptional customer service and driving the business forward
- Experience of using a ‘Challenge 25’ policy desirable
- Keen and enthusiastic approach to working both in a team and independently
- Previous cash handling experience is preferred but not essential
What\’s in it for you?
- Excellent benefits package including:
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
- Develop your skills and capability in a highly supportive and multi-diverse culture
- Gain hands-on experience in a high volume, fast paced convenience store
- Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
- Proactive promotion of internal candidates
- Free Tea & Coffee
- Early access to your pay through ‘EarlyPay’
- 24/7 access to your payslips and Rotas via HR/Payroll portal
- Wellbeing support – access to emotional support, counselling, legal and financial advice
- Company Pension Scheme
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
- Cycle to work – Bicycle purchase scheme
- Long Service Awards
A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 246 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.2 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.
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Greggs Bakery Assistant employer: AF Blakemore & Son Ltd
Contact Detail:
AF Blakemore & Son Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Greggs Bakery Assistant
✨Tip Number 1
Familiarise yourself with Greggs' values and customer service approach. Understanding their 'Brilliant Basics' and 'Moments of Wow' will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your enthusiasm for customer service. Be prepared to share examples of how you've provided excellent service in the past, as this role heavily relies on creating a positive experience for customers.
✨Tip Number 3
Highlight any previous experience in retail or food service, even if it's informal. Mentioning your familiarity with cash handling or stock management can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss how you can contribute to the store's sales goals. Think of ways you could upsell products or improve customer interactions, as this shows you're proactive and business-minded.
We think you need these skills to ace Greggs Bakery Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and skills required for the Greggs Bakery Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to contribute to a positive customer experience.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to the store's success.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at AF Blakemore & Son Ltd
✨Show Your Customer Service Skills
As a Greggs Bakery Assistant, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Think about specific situations where you went above and beyond for a customer.
✨Demonstrate Teamwork
This role requires working closely with others. Highlight your ability to work in a team by discussing previous experiences where collaboration led to success. Mention any specific roles you played in those teams.
✨Know the Products
Familiarise yourself with Greggs' product range before the interview. Being able to discuss your favourite items or any new products shows genuine interest and can impress the interviewer.
✨Emphasise Attention to Detail
The job involves tasks like stock rotation and checking expiry dates. Share examples that demonstrate your attention to detail and how it has positively impacted your previous work environments.
