Retail Shops Manager in Wales

We are currently seeking a talented Store Manager to drive success and growth in this pivotal role. Blakemore & Son Ltd, we're proud of our heritage, but even more excited about our future. What started in Wolverhampton in 1917 as a small, family-run grocery store has grown into one of the UK's largest privately owned businesses, employing over 5,000 people and generating a turnover of £1.2 billion. We combine the strength of a global brand, while maintaining the values of a family business. Today, we operate at the heart of communities across the UK, with 243 SPAR convenience stores and a thriving business spanning retail, food service, and wholesale distribution.

Food and drink remain at the core of everything we do, driving our passion for quality, innovation, and exceptional customer experiences. SPAR is the world's largest international food retail chain, encompassing more than 13,800 stores in 48 countries. With more than 2,600 stores and a turnover in excess of £3 billion, SPAR is also the UK's leading convenience store group. Being a 'symbol' group means that individual SPAR members retain their independence but enjoy the many benefits of being a part of a global brand.

Key Responsibilities

• Team Leadership: Recruit, train, and develop a high-performing team dedicated to delivering exceptional customer service. Foster a positive and collaborative work environment, encouraging teamwork and a strong sense of community within the store. Celebrate colleague successes.
• Operational Excellence: Ensure smooth day-to-day operations, including inventory management, merchandising, and stock control. Implement and uphold visual merchandising standards to enhance the overall shopping experience.
• Customer Engagement: Build and maintain strong relationships with customers, understanding their needs and preferences. Implement customer service strategies to enhance satisfaction and loyalty.
• Sales and Performance: Set and achieve sales targets, actively driving initiatives to increase revenue and profitability. Analyse sales reports and trends to identify opportunities for improvement.
• Community Involvement: Actively participate in local community events and initiatives to strengthen the store's ties with the community. Seek out partnerships and collaborations that contribute to the overall well-being of the local area.
• Financial Management: Manage budgets, expenses, and financial reporting to ensure the store operates within established financial parameters.

What We're Looking For

• Proven experience in retail management, with a track record of success in achieving sales targets.
• Strong leadership and interpersonal skills, with the ability to motivate and develop a diverse team.
• Excellent communication skills and the ability to build positive relationships with customers and the local community.
• Knowledge of retail operations, including inventory management and merchandising.
• Ability to analyse data and make informed decisions to drive business performance.
• A passion for community engagement and a commitment to making a positive impact.
• UK driving licence preferred, as travel to other stores may be required.
• Willingness to undergo Post Office financial vetting.

Benefits

• Holiday, maternity and paternity leave and pay in excess of statutory entitlements.
• Cycle to work scheme.
• Develop your skills and capability in a highly supportive and multi-diverse culture.
• Outstanding training and development opportunities.
• Gain hands-on experience in a high volume, fast-paced environment.
• Enhanced maternity and paternity pay packages.
• Flexible working hours opportunity.
• Early access to your pay through 'EarlyPay'.
• 24/7 access to your payslips via HR/Payroll portal.
• 12.5% staff discount on fresh items and 10% staff discount on ambient products in our SPAR stores (excl. alcohol and cigarettes).
• Wellbeing support - access to emotional support, counselling, legal and financial advice.
• Company pension scheme.
• Company life insurance worth 1 x annual salary and 6 x annual salary with company pension scheme.
• NEST pension scheme.
• Extra holiday purchase scheme.
• Long service awards.

If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Store Manager. Join us in making a difference in the community through exceptional service and commitment to excellence.

As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.