At a Glance
- Tasks: Lead and motivate a team to deliver exceptional customer service in a dynamic retail environment.
- Company: Join the award-winning SPAR Brewood, part of a thriving retail business.
- Benefits: Earn £13.25 per hour, plus bonuses, discounts, and excellent training opportunities.
- Other info: Flexible hours and a commitment to inclusivity make this a great opportunity.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in fast-paced retail is essential.
The predicted salary is between 27500 - 30000 £ per year.
SPAR Brewood
Salary: £13.25 per hour, plus opportunity to earn a bonus and excellent benefits
Hours: 25 hours per week, various shifts on rota basis
Contract: Permanent
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Brewood SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company owned Brewood SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Managers leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now.
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts
- Assisting the Store Manager to deliver all store operations, objectives and KPIs
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
- Carrying out performance management and absence management as appropriate
- Responsible for occasional opening and closing of the store, colleague safety and stock/cash security and accountability during shifts
- Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from competitors
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Brewood
- Adhering to all company policies, procedures and processes
Duty Manager Skills Required
- Previous management or supervisor experience within a food retail or similar fast-paced operation
- Committed to achieving and sustaining exceptional customer service standards
- Enthusiastic and flexible with a positive attitude
- Committed to developing own skills and applying learning to improve performance
Benefits include:
- Holiday, maternity and paternity leave and pay in excess of statutory entitlements
- Cycle to Work scheme
- Outstanding training and development opportunities
- Enhanced maternity and paternity pay packages
- Flexible working hours opportunity
- 24/7 access to payslips via HR and Payroll portal
- 12.5% staff discount on fresh items and 10% staff discount on ambient products in SPAR stores (excluding alcohol and cigarettes)
- Wellbeing support including emotional support, counselling, legal and financial advice
- Company pension scheme and NEST pension scheme
- Company life insurance worth 1 x annual salary and 6 x annual salary with Company Pension Scheme
- Extra Holiday Purchase Scheme
- Long Service Awards
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Night Manager / Night Duty Manager in Stoke-on-Trent employer: AF Blakemore - Retail
SPAR Brewood is an exceptional employer that prioritises employee growth and community engagement, offering a competitive salary of £13.25 per hour along with bonuses and extensive benefits. With a strong commitment to training and development, flexible working hours, and a supportive work culture, employees are empowered to excel in their roles while contributing to the success of the local community. Join us at SPAR Brewood, where your leadership can make a meaningful impact in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager / Night Duty Manager in Stoke-on-Trent
✨Tip Number 1
Get to know the company! Research SPAR Brewood and understand their values and community involvement. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or local community groups. They can provide insider tips and might even put in a good word for you, which can make all the difference.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios as a Duty Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your leadership skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the SPAR Brewood team and ready to contribute to their success.
We think you need these skills to ace Night Manager / Night Duty Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous management or supervisory roles, especially in food retail, to show us you're the right fit for the Duty Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our team at SPAR Brewood. Share specific examples of how you've delivered exceptional customer service in the past.
Showcase Your Leadership Skills:As a Duty Manager, you'll be leading a team, so make sure to highlight your leadership style and any relevant experiences. We want to see how you motivate and develop your team to achieve great results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at AF Blakemore - Retail
✨Know Your Store
Before the interview, take some time to familiarise yourself with SPAR Brewood. Understand their values, products, and community involvement. This will help you demonstrate your genuine interest in the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to handle challenges and maintain high customer service standards, as this is crucial for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think about scenarios you might face as a Duty Manager, such as handling a difficult customer or managing staff performance, and prepare your responses.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the store's goals, team dynamics, or opportunities for professional development. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
