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For Companies At a Glance
- Tasks: Lead and motivate a team while ensuring exceptional customer service in a fast-paced retail environment.
- Company: Join a dynamic and innovative retail business with over 243 SPAR stores.
- Benefits: Enjoy competitive pay, flexible hours, and fantastic staff discounts.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in retail and a passion for customer service.
- Other info: Great training opportunities and a supportive, inclusive workplace.
The predicted salary is between 27500 - 30000 £ per year.
Salary: £13.25 per hour, plus opportunity to earn a bonus and excellent benefits
Hours: 25 hours per week, various shifts on rota basis
Contract: Permanent
Location: Brewood
Role Overview
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Brewood SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview
We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
The Role
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company owned Brewood SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Managers leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now.
Key Responsibilities
- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPIs.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management and absence management as appropriate.
- Responsible for occasional opening and closing of the store, colleague safety and stock/cash security and accountability during shifts.
- Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Brewood.
- Adhering to all company policies, procedures and processes.
Duty Manager Skills Required
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and applying learning to improve performance.
Whats in it for you?
- Holiday, maternity and paternity leave and pay in excess of statutory entitlements.
- Cycle to Work scheme.
- Outstanding training and development opportunities.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced maternity and paternity pay packages.
- Flexible working hours opportunity.
- Early access to your pay through EarlyPay.
- 24/7 access to payslips via HR and Payroll portal.
- 12.5% staff discount on fresh items and 10% staff discount on ambient products in SPAR stores (excluding alcohol and cigarettes).
- Wellbeing support including emotional support, counselling, legal and financial advice.
- Company pension scheme and NEST pension scheme.
- Company life insurance worth 1 x annual salary and 6 x annual salary with Company Pension Scheme.
- Extra Holiday Purchase Scheme.
- Long Service Awards.
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Additional Information
Department: Retail SPAR Store Management (including Foodservice)
Closing date for applications: 2nd May 2026
Inclusive Environment
As a Disability Confident Committed employer, we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
You may have experience in the following: Duty Manager, Retail Duty Manager, Store Supervisor, Assistant Store Manager, Retail Supervisor, Convenience Store Manager, Shift Manager, Food Retail Supervisor, SPAR Supervisor, SPAR Duty Manager.
REF-227 931
Duty Manager in Stafford employer: AF Blakemore - Retail
Contact Detail:
AF Blakemore - Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Stafford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SPAR Brewood. Understand their values, mission, and what makes them stand out in the retail world. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! As a Duty Manager, you'll need to demonstrate your ability to lead and motivate a team. Think of specific examples from your past experiences where you’ve successfully managed a team or resolved conflicts. We want to hear those stories!
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've gone above and beyond for customers in previous roles. SPAR is all about exceptional customer experiences, so highlight your commitment to service excellence.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your interest in the role and helps you determine if SPAR Brewood is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Duty Manager in Stafford
Some tips for your application 🫡
Show Your Leadership Skills: As a Duty Manager, you'll be leading a team, so make sure to highlight your previous management or supervisory experience. Share specific examples of how you've motivated and developed your team in the past.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we're looking for. Use keywords from the description to show that you understand the role and how you fit into our vision at SPAR Brewood.
Be Customer-Focused: We pride ourselves on exceptional customer service, so don’t forget to mention your commitment to delivering a great customer experience. Share any relevant experiences where you’ve gone above and beyond for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at AF Blakemore - Retail
✨Know the Company Inside Out
Before your interview, take some time to research SPAR Brewood and its values. Understand their commitment to exceptional customer experiences and how they operate. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team, so be prepared to discuss your previous management or supervisory experience. Share specific examples of how you've motivated a team, handled challenges, and contributed to achieving sales targets. This will demonstrate your capability to thrive in a fast-paced environment.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle customer service scenarios. Think of situations where you had to make quick decisions or resolve conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Emphasise Your Community Engagement
SPAR values community involvement, so be ready to discuss how you can contribute to local initiatives. Share any past experiences where you've engaged with the community or ideas you have for promoting the store within Brewood. This shows your commitment to not just the job, but also the community.