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- Tasks: Lead and motivate a team to deliver exceptional customer service and drive store success.
- Company: Join an innovative retail business with over 243 SPAR stores and a commitment to excellence.
- Benefits: Enjoy competitive pay, flexible hours, staff discounts, and outstanding training opportunities.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Previous management experience in retail and a passion for customer service.
- Other info: Inclusive workplace with guaranteed interviews for candidates with disabilities.
The predicted salary is between 27500 - 30000 £ per year.
£13.25 p/h
24 Hours p/w
Sunday 2pm-10pm, Wednesday 7am-3pm & Friday 2pm-10pm
Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Bettws SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.
Company Overview: We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.
Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company owned Bettws SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now.
Key Responsibilities:- Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts.
- Assisting the Store Manager to deliver all store operations, objectives and KPIs.
- Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style.
- Carrying out performance management/absence management as appropriate.
- Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts.
- Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues.
- Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors.
- Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Bettws.
- Adhering to all company policies and procedures and processes.
- Previous management or supervisor experience within a food retail or similar fast-paced operation.
- Committed to achieving and sustaining exceptional customer service standards.
- Able to plan, organise and prioritise effectively.
- Ability to communicate and influence at all levels.
- Able to take appropriate action and make decisions.
- Committed to promoting collaborative working.
- Enthusiastic and flexible with a positive attitude.
- Committed to developing own skills and apply learning to improve own performance.
- Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements.
- Cycle to work scheme.
- Develop your skills and capability in a highly supportive and multi-diverse culture.
- Outstanding Training & Development opportunities.
- Gain hands-on experience in a high volume, fast paced environment.
- Enhanced Maternity & Paternity pay packages.
- Flexible working hours opportunity.
- Excellent additional benefits package including: Early access to your pay through EarlyPay, 24/7 access to your payslips via HR/Payroll portal, 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes).
- Wellbeing support access to emotional support, counselling, legal and financial advice.
- Company Pension Scheme.
- Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme.
- NEST pension scheme.
- Extra Holiday - Purchase Scheme.
- Long Service Awards.
If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Bettws Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.
Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
Duty Manager in Newport-On-Tay employer: AF Blakemore - Retail
Contact Detail:
AF Blakemore - Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Newport-On-Tay
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work at SPAR or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by practising common questions related to management and customer service. Think about your past experiences and how they align with the Duty Manager role. We want you to shine!
✨Tip Number 3
Show your passion for the community! During interviews, share ideas on how you can engage with the local community of Bettws. This will demonstrate your commitment to the role and the company’s values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Bettws SPAR.
We think you need these skills to ace Duty Manager in Newport-On-Tay
Some tips for your application 🫡
Check Your CV: Before you hit that apply button, give your CV a good once-over. Make sure it highlights your management experience and aligns with the skills we’re looking for in a Duty Manager.
Read the Job Description: Take a moment to really digest the job description. Understanding the key responsibilities and skills required will help you tailor your application and show us you’re the right fit for the role.
Show Your Passion: In your cover letter, let your enthusiasm for retail and community engagement shine through. We love candidates who are not just qualified but also genuinely excited about making a difference in our store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at AF Blakemore - Retail
✨Know the Company Inside Out
Before your interview, take some time to research the Bettws SPAR store and its parent company. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed or motivated a team. Highlight how you’ve handled challenges and contributed to a positive work environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you had to make quick decisions or resolve conflicts. Practising these responses can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, growth opportunities, or how success is measured in the Duty Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.