Night Manager/Duty Manager in Fife, Newport-On-Tay

Sunday 2pm-10pm, Wednesday 7am-3pm & Friday 2pm-10pm. Are you a dynamic and experienced Leader/Supervisor ready to help at our award-winning Bettws SPAR store? We are currently seeking a talented Duty Manager to help drive success and growth in this pivotal role.

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 243 SPAR convenience stores and employs more than 5,000 people, with a turnover of £1.3 billion.

Reporting to the Store Manager, the Duty Manager will be helping to drive growth within the company-owned Bettws SPAR store. As a member of the Duty Manager team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager's leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through Brilliant Basics, Moments of Wow, Food For Later, Food For Now.

Supporting the Store Manager to ensure a safe, legal and high-performing store, whilst taking overall responsibility for the entire store during Duty Manager shifts. Assisting the Store Manager to deliver all store operations, objectives and KPIs. Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style. Carrying out performance management/absence management as appropriate. Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts. Carrying out cash reconciliations, voids and refunds and other management tasks for till colleagues. Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors. Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Bettws. Adhering to all company policies and procedures and processes.

Duty Manager Skills Required:

• Previous management or supervisor experience within a food retail or similar fast-paced operation.
• Committed to achieving and sustaining exceptional customer service standards.
• Enthusiastic and flexible with a positive attitude.
• Committed to developing own skills and apply learning to improve own performance.

Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements. Cycle to work scheme. Outstanding Training & Development opportunities. Enhanced Maternity & Paternity pay packages. Flexible working hours opportunity. Excellent additional benefits package including: 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Wellbeing support access to emotional support, counselling, legal and financial advice). Company Pension Scheme. Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme. NEST pension scheme. Extra Holiday - Purchase Scheme. Long Service Awards.

If you are a results-driven and community-oriented individual with a passion for retail, we invite you to apply for the position of SPAR Bettws Duty Manager. Join us in making a difference in the Local community through exceptional service and a commitment to excellence.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.