At a Glance
- Tasks: Greet guests and create unforgettable experiences in a vibrant restaurant atmosphere.
- Company: Mitsu, a lively Japanese restaurant blending Tokyo spirit with East London energy.
- Benefits: Up to 33 days holiday, wellness support, discounts, and exciting career development opportunities.
- Other info: Be part of a fun, social environment with great events and community initiatives.
- Why this job: Join a dynamic team and make a real impact on guest experiences every day.
- Qualifications: Previous hospitality experience and a passion for engaging with diverse guests.
The predicted salary is between 20250 - 24750 £ per year.
ABOUT MITSU
Mitsu brings the spirit of Tokyo’s neighborhood izakaya to East London.
Blending authentic Japanese techniques with British produce and Shoreditch energy, Mitsu is a premium yet approachable Japanese restaurant and bar.
From robata grilling and kamameshi rice to DJ-led late nights and zero-waste philosophy,
Mitsu is designed to be social, soulful, and unforgettable.
This is not a polished, corporate dining room.
Mitsu has personality, warmth, and rhythm in an all-day-to-late-night place where locals, hotel guests, creatives, and friends gather.
BENEFITS OF JOINING OUR TEAM
- Health Assured & Wisdom app, our 24/7 employee assistance programme with access to a health and wellbeing resources, and a variety of great discounts!
- Access to Wellable – a physical wellbeing app including company wide challenges.
- Financial wellbeing support, including access to Stream.
- Up to 33 days holiday a year (increasing with length of service).
- Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
- An amazing overnight Guest Experience here at Aethos London Shoreditch for you and a guest
- Wellness benefits and initiatives
- Mental Health First Aiders within the team to offer tailored support.
- Season Ticket Loan, Cycle to Work and discounted Gym memberships.
- Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.
THE ROLE
As a Host you will be responsible for greeting all guests who walk into the restaurant, providing a great first impression
Your tasks will include but will not be limited to
- Provide exceptional quality service to guests in a quick and efficient manner in line with hotel and brand standards
- Be naturally welcoming and engaging, and comfortable in your ability to multi-task, prioritise and remain calm under pressure
- Greet guests and create an exceptional and memorable experience
- Anticipate guest’s needs and provide them with a personalised, crafted experience
ABOUT YOU
- Ideally you would have previous hospitality experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar
- Have an open and approachable manner and thrive on interacting with people
- Have great communication skills, a sense of humour and a welcoming smile
- An understanding of what it takes to provide outstanding levels of guest service
- An eye for detail and be immaculately presented
If you pride yourself on working ethically, with integrity and have a passion for making things happen
All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
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Host - Mitsu employer: Aethos
Aethos London Shoreditch is an exceptional employer that combines the vibrant energy of Shoreditch with a commitment to simple luxury and inclusivity. With a focus on employee growth, we offer extensive benefits including up to 33 days of holiday, health and wellbeing resources, and exciting learning opportunities to advance your career in hospitality. Join us for a rewarding experience where your contributions are celebrated, and you can thrive in a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Host - Mitsu
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aethos. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aethos
Don't be shy about reaching out to Aethos directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Host - Mitsu
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aethos and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aethos
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
