General Manager Aethos London

Who We Are

Extraordinary places, passionate people, and shared learning experiences: this is Aethos. We believe that traveling and hospitality should leave a lasting positive impact on the mind, body, and soul. That’s the reason why we choose our locations very carefully and work together with people who want to be part of a community instead of just “having a job”. Everyone who works at Aethos can make a personal impact on the community and company - great ideas can come from anywhere. We are a young and dynamic hospitality company that understands the value of time with friends and loved ones. We make a conscious choice towards sustainability and wellbeing, and the luxury of time and space. We stand for freedom from the stresses and anxieties of modern life. We want to be the first choice for anyone who seeks respite and refuge from the boring, the stressful, and the unsustainable. That’s why we define hospitality differently: while all of our decisions should be made with the community and needs of our guests in mind, we always strive to create a community that we want to be part of and that improves the world around us. We invite you to be part of our story.

Job Overview

The most successful candidate will have an authentic passion for the hospitality industry, a record of success in a fast-paced environment, and an entrepreneurial spirit. The General Manager will be in charge of managing the property and the Aethos Club. The ideal candidate will have experience in experiential hospitality, including member clubs and destination restaurants. The candidate will be an effective leader and must be a true ambassador of the Aethos brand.

Essential Job Functions and Responsibilities

• Lead the existing team and add new team members
• Drive revenue and profitability with full P&L responsibility
• Create a world-class guest experience
• Work and thrive to always innovate to improve the property’s performance
• Responsible for overall guest satisfaction
• Prepare and submit required reports in a timely manner
• Organize and conduct department meetings on a regular basis

Core Competencies

• Lawful permanent resident, eligible to work in the UK.
• 8+ years of hospitality experience
• Experience in launching F&B concepts
• Experience in Club membership
• Capable of creating a passionate, friendly, efficiently accomplish tasks at hand
• Must be a natural host and passionate about the hospitality industry in general
• Research, organizational skills, and extraordinary relationship-building skills
• Ability to multitask and execute under pressure and in demanding fast-paced environments
• Strong communication (both written and oral) and management skills.
• Communicate with hosts and guests in an attentive, friendly, courteous, and service-oriented manner
• Must be able to prioritize departmental functions to meet deadlines; flexible schedule - long hours and regular evening event coverage is common
• Ability to make thoughtful decisions and give constructive criticism
• Must be effective at listening to, understand high thriving work environment
• Collaborative and communicates well to provide direction/delegation, and clarifying concerns raised by employees and guests
• Able to maintain a high level of confidentiality of guests, employees, and information
• Maintains regular attendance in compliance with Aethos Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
• Comply with Aethos Hotel Standards and regulations to encourage safe and efficient hotel operations
• Maximizes efforts towards productivity, identifies problem areas, and assists in implementing solutions
• Maintain a warm and friendly demeanour at all times, while remaining genuine

What we offer

• Attractive development opportunities in a high-growth environment, domestically and internationally
• Family & Friends hotel rates
• Membership Card

We are looking forward to receiving your application and setting up a call with you.