At a Glance
- Tasks: Wow guests with exceptional service and create a welcoming atmosphere.
- Company: Join Aethos London Shoreditch, a unique blend of luxury and creativity.
- Benefits: Enjoy up to 33 days holiday, wellbeing support, and exciting career development.
- Other info: Celebrate success with fun events and opportunities for personal growth.
- Why this job: Be part of an award-winning hotel and make a real impact on guest experiences.
- Qualifications: Previous hospitality experience and a passion for connecting with diverse guests.
The predicted salary is between 20000 - 25000 £ per year.
Aethos London Shoreditch offers a blend of Shoreditch’s creative energy with Aethos's ethos of simple luxury. We celebrate diversity and are committed to building an inclusive working environment for everyone. Please do let us know of any specific needs you may have during your interview.
Benefits of Joining Our Team:
- £1500 Recommend a Friend Scheme.
- Access to Wellable – a physical wellbeing app including company wide challenges.
- Financial wellbeing support, including access to Stream.
- Up to 33 days holiday a year (increasing with length of service).
- Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
- An amazing overnight Guest Experience here at Aethos London Shoreditch for you and a guest.
- Season Ticket Loan, Cycle to Work and discounted Gym memberships.
- Celebrations of success, peer recognition and monthly gifting.
- Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.
The Role:
As a Room Attendant, you will be responsible for wowing our guests with exceptional service and making them feel at home. Your tasks will include but will not be limited to:
- Ensuring guest rooms are prepared in line with hotel and brand standards.
- Reporting anything that could impact the guest experience.
- Learning your guests' likes and dislikes to personalise their experience.
- Providing genuine, attentive, and friendly service to our guests.
About You:
Ideally, you would have previous experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar. You should have an open and approachable manner, great communication skills and thrive on interacting with people. A fantastic team player with an eye for detail and an understanding of what it takes to provide outstanding levels of guest service.
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today! All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
Room Attendant employer: Aethos London Shoreditch
Aethos London Shoreditch is an exceptional employer that combines the vibrant energy of Shoreditch with a commitment to simple luxury and outstanding hospitality. With a focus on employee growth, Aethos offers extensive benefits including up to 33 days of holiday, wellness support, and exciting development programmes, all within a diverse and inclusive work environment. Join us to be part of an award-winning hotel where your passion for hospitality can truly shine and where you can enjoy unique perks like an overnight guest experience and opportunities for travel.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Aethos London Shoreditch. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Aethos London Shoreditch
Don't be shy about reaching out to Aethos London Shoreditch directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Aethos London Shoreditch and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Aethos London Shoreditch
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
