At a Glance
- Tasks: Wow guests with exceptional service and create a welcoming atmosphere.
- Company: Join Aethos London Shoreditch, where creativity meets luxury.
- Benefits: Up to 33 days holiday, wellbeing support, and exciting career development opportunities.
- Other info: Inclusive environment with fun social events and opportunities for volunteering.
- Why this job: Be part of an award-winning hotel and make a real impact on guest experiences.
- Qualifications: Previous hospitality experience and a passion for connecting with diverse guests.
The predicted salary is between 20000 - 25000 £ per year.
Aethos London Shoreditch offers a blend of Shoreditch’s creative energy with Aethos's ethos of simple luxury. We celebrate diversity and are committed to building an inclusive working environment for everyone.
Benefits of Joining Our Team:
- £1500 Recommend a Friend Scheme.
- Access to Wellable – a physical wellbeing app including company-wide challenges.
- Financial wellbeing support, including access to Stream.
- Up to 33 days holiday a year (increasing with length of service).
- Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
- An amazing overnight Guest Experience here at Aethos London Shoreditch for you and a guest.
- Season Ticket Loan, Cycle to Work and discounted Gym memberships.
- Celebrations of success, peer recognition and monthly gifting.
- Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.
The Role:
As a Room Attendant, you will be responsible for wowing our guests with exceptional service and making them feel at home. Your tasks will include but will not be limited to:
- Ensuring guest rooms are prepared in line with hotel and brand standards.
- Reporting anything that could impact the guest experience.
- Learning your guests' likes and dislikes to personalise their experience.
- Providing genuine, attentive, and friendly service to our guests.
About You:
- Ideally, you would have previous experience with the ability to engage and connect with a wide range of guests from different backgrounds, ideally gained in a similar ‘Lifestyle’ boutique hotel, destination fine dining restaurant or cocktail lounge/bar.
- Have an open and approachable manner, great communication skills and thrive on interacting with people.
- A fantastic team player.
- An eye for detail and an understanding of what it takes to provide outstanding levels of guest service.
If you pride yourself on working ethically, with integrity and have a passion for making things happen then please apply today! All applicants must be eligible to live and work in the United Kingdom. Documented evidence of eligibility will be required.
Room Attendant employer: Aethos London Shoreditch
Aethos London Shoreditch is an exceptional employer that combines the vibrant energy of Shoreditch with a commitment to simple luxury and outstanding guest service. With a focus on employee growth, inclusive work culture, and a range of benefits including generous holiday allowances and wellbeing support, Aethos offers a rewarding environment for those passionate about hospitality. Join us to be part of a team that celebrates diversity and fosters personal and professional development in a unique London setting.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Aethos London Shoreditch. Understand their ethos and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be interacting with guests from all walks of life. Role-play common scenarios with friends or family to boost your confidence and refine your communication skills. Remember, it's all about making guests feel at home!
✨Tip Number 3
Show off your attention to detail! During the interview, share examples of how you've gone above and beyond in previous roles. Whether it’s remembering a guest's preferences or ensuring everything is spotless, demonstrating your commitment to exceptional service can set you apart.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it shows you're serious about joining the Aethos family. Don’t forget to highlight your passion for hospitality and any relevant experience when you apply!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share any experiences that highlight your dedication to providing exceptional service and making guests feel at home.
Tailor Your Application:Make sure to customise your application to reflect the unique vibe of Aethos London Shoreditch. Mention how your skills and experiences align with our ethos of simple luxury and the creative energy of Shoreditch.
Highlight Your Team Spirit:As a Room Attendant, being a fantastic team player is key! In your application, emphasise your ability to work well with others and how you contribute to a positive team environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Aethos London Shoreditch
✨Know the Brand
Before your interview, take some time to research Aethos London Shoreditch. Understand their ethos of simple luxury and how they blend creativity with hospitality. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Experience
Be ready to discuss your previous experience in hospitality, especially in boutique hotels or fine dining. Prepare specific examples of how you've engaged with guests and provided exceptional service. This will demonstrate your ability to connect with a diverse range of guests, which is key for the Room Attendant role.
✨Emphasise Teamwork
Aethos values great team players, so be sure to highlight your teamwork skills during the interview. Share stories about how you've collaborated with colleagues to enhance guest experiences or solve problems. This will show that you can contribute positively to their inclusive working environment.
✨Ask Thoughtful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about their learning and development programmes or how they celebrate success within the team. This not only shows your interest in the role but also helps you gauge if Aethos is the right fit for you.
