At a Glance
- Tasks: Lead the floor team and ensure an unforgettable guest experience.
- Company: Join the vibrant MITSU family in Shoreditch's exciting new restaurant.
- Benefits: Enjoy up to 33 days holiday, health support, and career development opportunities.
- Other info: Dynamic environment with celebrations, social events, and peer recognition.
- Why this job: Be part of a unique dining concept where tradition meets modern flair.
- Qualifications: Experience as a Head Waiter or Senior Waiter with a passion for hospitality.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity has arisen to join the MITSU family as a Head Waiter for the launch of one of Shoreditch’s most exciting new restaurant openings. MITSU is where East London meets East Tokyo, a bold new concept inspired by the vibrant neighbourhood izakayas of Tokyo and the creativity and energy of Shoreditch. Our cuisine celebrates the craft of Robata fire cooking, razor‑sharp Japanese technique, and dishes designed to be shared. Alongside the food, our izakaya bar brings high energy with crafted cocktails, flowing sake, mizuwari tankards, and vinyl‑fuelled DJ sessions that carry the atmosphere late into the night.
We are looking for an experienced Head Waiter to help lead the floor team and deliver exceptional hospitality from day one.
What you'll be doing:
- Leading a section during service and ensuring a seamless guest experience
- Supporting and mentoring the waiting team during busy services
- Delivering knowledgeable and engaging service with strong menu awareness
- Working closely with the management, bar, and kitchen teams
- Maintaining high standards of service and guest care
What we're looking for:
- Previous experience as a Head Waiter or Senior Waiter in a quality restaurant
- Passion for hospitality and guest experience
- Strong food and beverage knowledge
- Confidence working in a fast‑paced, high‑energy environment
- A positive, team‑focused attitude
Benefits of joining our team:
- Health Assured & Wisdom app, our 24/7 employee assistance programme with access to health and wellbeing resources, and a variety of great discounts!
- Access to Wellable – a physical wellbeing app including company wide challenges.
- Financial wellbeing support, including access to Stream.
- Up to 33 days holiday a year (increasing with length of service).
- Exciting learning and development programmes to help progress your career, including apprenticeships and career mapping.
- An amazing overnight Guest Experience here at Aethos London Shoreditch for you and one guest.
- Mental Health First Aiders within the team to offer tailored support.
- Season Ticket Loan, Cycle to Work and discounted Gym memberships.
- Celebrations of success, peer recognition.
- Annual festive and summer social events, charity fundraising days and committees to join, including paid volunteering days.
If you're passionate about hospitality and want to be part of a unique concept where tradition meets edge, we’d love to hear from you. Join the MITSU family; sparks will fly.
Head Waiter employer: Aethos London Shoreditch
Aethos London Shoreditch is an exceptional employer that prioritises both employee wellbeing and professional growth. With a vibrant work culture that encourages collaboration and creativity, team members enjoy generous benefits such as up to 33 days of holiday and access to health resources, making it an ideal place for those passionate about delivering outstanding guest experiences in the heart of London.
