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- Tasks: Guide patients through their cosmetic surgery journey, ensuring top-notch service and support.
- Company: Join a leading private plastic surgery provider with a vibrant culture.
- Benefits: Enjoy a competitive salary, birthday off, team lunches, and fun work events.
- Why this job: Be part of a dynamic team making a real difference in clients' lives.
- Qualifications: Sales experience in cosmetic surgery and a passion for client care.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Prestigious, rapidly growing private plastic surgery are seeking an experienced Surgical Patient Coordinator to liaise with clients throughout the patient journey, ensuring a five-star experience at all times, and closing sales. In return you can expect to work for one of the top cosmetic surgery providers, you will also receive a generous salary package in line with your skills and experience. You can expect a fast-paced and fun working environment, with a great company culture; in addition to working with a friendly team and a motivating management team, you will have your birthday off, various work events including end of month Prosecco drinks and team lunches!
Please note the role is a sales role and will require previous experience from a sales-focused B-2-C role within plastic surgery, advising on and selling a range of cosmetic surgery procedures.
Key Responsibilities:- Managing the patient journey from enquiry to post-op follow ups
- Advising patients on procedures and answering queries
- Liaising with surgeons, creating successful relationships
- Ensuring five-star customer services are provided throughout the customer journey - from initial contact to consultation to procedure and follow up
- Developing and maintaining customer relationships: To maintain contact with clients ensuring follow ups
- Administrative duties in relation to sales - relevant paperwork, bookings etc. and sharing this with teams
- Clear communication across teams, ensuring relevant information communicated
- Meeting sales targets on a monthly basis, this role requires a sales driven individual
- Resolving Client issues raised
- Follow up calls, ensuring customer satisfaction at all times, communicating any issues with Management immediately when they arise
- You will be passionate about the aesthetics and cosmetic surgery industry and premium client care
- Successful sales experience, working in high-volume, high-quality cosmetic and aesthetic environments
- Experience and knowledge of leading industry treatments
- Excellent lead conversion skills; administrating bookings with precision, ensuring gold standard client care and a smooth treatment journey
- Experience handling high volume administration; working in a fast paced, dynamic environment
Please note any offers of employment are subject to Enhanced DBS and employment reference checks in addition to verification of UK professional registration (if applicable) and the right to work in the UK. By submitting an application, you are consenting to Aesthetics Talent securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation. Please note that due to the high volume of applicants, only those invited for an interview will be contacted.
Surgical Patient Coordinator employer: Aesthetics Talent
Contact Detail:
Aesthetics Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surgical Patient Coordinator
✨Tip Number 1
Get to know the company inside out! Research their services, values, and culture. This way, when you chat with them, you can show off your knowledge and passion for the aesthetics and cosmetic surgery industry.
✨Tip Number 2
Practice your pitch! You’ll need to demonstrate your sales skills, so prepare a few scenarios where you can showcase how you’ve successfully closed deals in the past. Make it relatable to the role of a Surgical Patient Coordinator.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what the company really values in a candidate.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Surgical Patient Coordinator
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the aesthetics and cosmetic surgery industry! Share why you love this field and how it drives you to provide top-notch client care.
Highlight Your Sales Experience: We want to know about your previous sales roles, especially in high-volume environments. Be sure to showcase your lead conversion skills and any achievements that demonstrate your sales prowess.
Tailor Your Application: Make your application stand out by tailoring it to the Surgical Patient Coordinator role. Use keywords from the job description and relate your experiences directly to the responsibilities listed.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Aesthetics Talent
✨Know Your Stuff
Make sure you brush up on the latest trends and procedures in cosmetic surgery. Being knowledgeable about the treatments you’ll be discussing will not only impress your interviewers but also show your passion for the industry.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully closed sales in previous roles. Highlight your lead conversion skills and any strategies you used to meet or exceed sales targets, as this role is heavily sales-focused.
✨Emphasise Customer Care
Since this position revolves around providing a five-star experience, be ready to share instances where you went above and beyond for clients. Discuss how you’ve managed patient journeys and resolved issues to ensure satisfaction.
✨Be Personable and Engaging
This role requires building relationships with clients and surgeons alike. Practice being warm and approachable in your responses, as your ability to connect with people will be key to succeeding in the interview and the job itself.