At a Glance
- Tasks: Welcome patients, manage billing, and ensure a top-notch clinic experience.
- Company: Prestigious West London aesthetic surgery business with a high-profile clientele.
- Benefits: Generous salary, discounted treatments, and training opportunities.
- Why this job: Join a dynamic team in a fast-paced environment and make a real impact.
- Qualifications: Previous receptionist experience in a cosmetic or aesthetic setting required.
- Other info: Great progression opportunities in a fun and supportive workplace.
The predicted salary is between 36000 - 60000 Β£ per year.
Prestigious West London aesthetic/cosmetic surgery business are looking for a customer service focused Senior Receptionist. The business caters for a high-profile clientele and as such are looking for someone well-presented with experience and love of cosmetic surgery/aesthetic treatments and customer services. In return you can expect to work for one of the top names in the industry, offering cutting edge treatments. You will receive a generous salary, discounted treatments and training & development opportunities. You can expect a fast paced and fun working environment, with progression opportunities.
Please note the role requires previous experience as a receptionist working for a cosmetic surgery or aesthetic clinic.
The role of the Senior Receptionist is to work supportively with the team. To co-ordinate the patient welcome and their departure: processing billing and ensuring seamless efficiency, providing an excellent in-clinic patient experience. This is a rewarding role for an individual who enjoys a dynamic, fast-paced setting and who understands the high standards and requirements of the receptionist role in a busy private, consultant-led clinic. Being proactive is a key trait for this role; with the ability to act decisively and intuitively; ensuring the needs of the patient and their personalised care is prioritised.
The following will ensure you are successful in the role:
- Receptionist experience in a busy private medical/aesthetic/clinical setting
- Experience working with consultants and healthcare professionals
- A team player with the ability to deliver their roles and responsibilities in a calm and efficient manner while working in a busy environment
- Excellent relationship builder β ability to create strong working relationships across different departments and consultants
- Experience of working in a similar high-end environment, delivering exceptional levels of service, professionalism and discretion
- Strong attention to detail
- Excellent communication skills and immaculate written English
- Excellent numerical skills
- A polished and professional manner
- Excellent IT and administrative skills
- A 'can do' attitude
- A calm demeanour with prior experience working under pressure using sensitivity and discretion always
- Keen interest in aesthetics and wellness
Senior Receptionist in London employer: Aesthetics Talent
Contact Detail:
Aesthetics Talent Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Receptionist in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the cosmetic surgery and aesthetic industry. Attend events, join relevant groups on social media, and donβt be shy about asking for introductions. We all know that sometimes itβs not just what you know, but who you know!
β¨Tip Number 2
Prepare for those interviews! Research the company thoroughly and understand their services. We want you to be able to discuss how your experience aligns with their needs. Practise common interview questions and think about how you can showcase your customer service skills in a high-pressure environment.
β¨Tip Number 3
Dress to impress! Since this role is in a high-end aesthetic clinic, we recommend you present yourself impeccably. Your appearance should reflect the professionalism and standards of the business. Remember, first impressions count!
β¨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. We suggest mentioning something specific from your conversation to remind them of your fit for the position. It keeps you fresh in their minds!
We think you need these skills to ace Senior Receptionist in London
Some tips for your application π«‘
Show Off Your Experience: Make sure to highlight your previous experience as a receptionist in a cosmetic surgery or aesthetic clinic. We want to see how your background aligns with the high standards we uphold at our prestigious business.
Polish Your Presentation: Since we're all about that professional vibe, ensure your application is well-presented and free of errors. A polished application reflects your attention to detail, which is super important for this role.
Communicate Clearly: Your written English needs to be immaculate, so take your time crafting your cover letter and CV. We love clear communication, and itβs essential for building those strong relationships with our clients and team.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity in our dynamic environment!
How to prepare for a job interview at Aesthetics Talent
β¨Know Your Aesthetics
Brush up on your knowledge of cosmetic surgery and aesthetic treatments. Being able to discuss the latest trends or popular procedures will show your passion for the industry and help you connect with the interviewers.
β¨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you provided exceptional customer service. Highlight situations where you went above and beyond to ensure a positive experience for clients, especially in a high-pressure environment.
β¨Dress to Impress
Since this role is in a prestigious setting, make sure you present yourself impeccably. Choose professional attire that reflects the high standards of the clinic, as first impressions matter significantly in this industry.
β¨Practice Calm Communication
During the interview, demonstrate your excellent communication skills by speaking clearly and confidently. Practice answering common interview questions while maintaining a calm demeanour, showcasing your ability to handle pressure gracefully.