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- Tasks: Guide clients through their aesthetic journey, ensuring a five-star experience and maximising sales.
- Company: Join a prestigious and rapidly growing private clinic in the aesthetics industry.
- Benefits: Generous salary, birthday off, wellbeing perks, and fun team events like Prosecco drinks.
- Why this job: Be part of a dynamic team, making a real impact in clients' lives with non-surgical procedures.
- Qualifications: Sales experience in the aesthetics industry and a passion for premium client care.
- Other info: Fast-paced environment with excellent career growth opportunities and a supportive management team.
The predicted salary is between 36000 - 60000 £ per year.
Prestigious, rapidly growing private plastic surgery and non-surgical clinic are seeking an experienced Patient Coordinator to liaise with clients throughout the patient journey, ensuring a five-star experience at all times, maximising sales opportunities. In return you can expect to work for one of the top cosmetic surgery providers, you will also receive a generous salary package in line with your skills and experience.
You can expect a fast-paced and fun working environment, with a great company culture; in addition to working with a friendly team and a motivating management team, you will have your birthday off, wellbeing benefits and various work events including end of month Prosecco drinks and team lunches.
Please note the role is a sales role and will require previous experience from a sales-focused B-2-C role within the aesthetic industry, advising on and booking in a range of non-surgical procedures.
Key Responsibilities:- Managing the patient journey from enquiry to follow ups.
- Advising patients on non-surgical procedures and answering queries (essential for this role is a good understanding and passion for the aesthetics industry).
- Liaising with practitioners, creating successful relationships.
- Ensuring five-star customer services are provided throughout the customer journey - from initial contact to consultation to follow up.
- Building positive relationships with patients and consultants acting as the liaison.
- Lead conversions and client retention, building long lasting relationships with a loyal customer base.
- Developing and maintaining customer relationships.
- Administrative duties in relation to sales - relevant paperwork, bookings etc. and sharing this with teams.
- Clear communication across teams, ensuring relevant information communicated.
- Meeting sales targets on a monthly basis, this role requires a sales-driven individual.
- Resolving Client issues raised.
- Follow up calls, ensuring customer satisfaction at all times, communicating any issues with Management immediately when they arise.
- You will be passionate about the aesthetics industry and premium client care.
- Successful sales experience, working in high-volume, high-quality cosmetic and aesthetic environments.
- Experience and knowledge of leading industry treatments.
- Excellent lead conversion skills; administrating bookings with precision, ensuring gold standard client care and a smooth treatment journey.
- Experience handling high volume administration; working in a fast paced, dynamic environment.
Please note any offers of employment are subject to Enhanced DBS and employment reference checks in addition to verification of UK professional registration (if applicable) and the right to work in the UK.
By submitting an application, you are consenting to Aesthetics Talent securely holding and processing your personal data and contacting you in relation to the services we provide. You retain the right to have your information deleted in line with current GDPR legislation.
Please note that due to the high volume of applicants, only those invited for an interview will be contacted. Many thanks.
Aesthetics Patient Coordinator in London employer: Aesthetics Talent
Contact Detail:
Aesthetics Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aesthetics Patient Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the aesthetics industry and let them know you're on the hunt for a Patient Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your knowledge of non-surgical procedures. Show your passion for the aesthetics industry and be ready to discuss how you can provide that five-star experience clients are looking for.
✨Tip Number 3
Don’t just apply anywhere; focus on clinics that align with your values and career goals. Check out our website for openings at top cosmetic surgery providers where you can thrive in a fun, fast-paced environment.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Aesthetics Patient Coordinator in London
Some tips for your application 🫡
Show Your Passion for Aesthetics: Make sure to highlight your enthusiasm for the aesthetics industry in your application. We want to see that you genuinely care about providing top-notch client care and have a good understanding of non-surgical procedures.
Tailor Your Experience: When detailing your previous roles, focus on your sales experience and how it relates to the aesthetic field. We’re looking for someone who can demonstrate their ability to convert leads and maintain strong client relationships.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Remember, we’re all about effective communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with our fantastic team.
How to prepare for a job interview at Aesthetics Talent
✨Know Your Aesthetics
Make sure you brush up on your knowledge of non-surgical procedures and the latest trends in the aesthetics industry. Being able to discuss these topics confidently will show your passion and expertise, which is crucial for this role.
✨Showcase Your Sales Skills
Prepare specific examples from your previous roles where you successfully converted leads or built strong client relationships. Highlighting your sales achievements will demonstrate that you can meet the targets expected in this position.
✨Emphasise Customer Care
Since this role is all about providing a five-star experience, be ready to discuss how you've gone above and beyond for clients in the past. Share stories that illustrate your commitment to exceptional customer service and how you handle any issues that arise.
✨Be Ready for Team Dynamics
This job involves liaising with various teams, so think about how you’ve effectively communicated and collaborated in previous roles. Be prepared to discuss how you can contribute to a positive team culture and ensure smooth communication across departments.
